Sleep depot

groovyboothy87

Hi
I bought a bed in January 2008 from The Sleep Depo.
Its a memory foam one so comes with a 5yr warranty but with The Sleep Depo in administration who do I contact as my matress has damaged through wear and tear already I assume there is a memory foam company out there that makes the beds but i cant find any contact details.
Thanks anyone that can help

Optimist

James Gleave and Anne O’Keefe from Krolls are joint administrators

Phone 0161 838 4539 for Krolls helpline

Tim_Deegan

What make is the mattress?

groovyboothy87

Tim_Deegan wrote: »

What make is the mattress?

its a memory foam, pocket spring airzone one. Its quite a let down its only been 16months since we bought it!

Tim_Deegan

groovyboothy87 wrote: »

its a memory foam, pocket spring airzone one. Its quite a let down its only been 16months since we bought it!

So it's a Slumberland Kontur-Zone mattress then?

If so, then you may have to contact Slumberland. The warranty is probably on a sliding scale, so you will probably have to pay at least 20% towards the cost of replacement. I doub't that they would give you any refund, but you may be able to choose another model. Unfortunately you can't choose another brand.

If they do offer you a replacement, then say that you want another model because you are really dissapointed with the one you have now. Then if you still want memory foam you would be better off going for one with springs and memory foam as the air flow is much better through springs. The airzone system in your existing mattress is just a gimmick that won't work.