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returning open goods

Just a quick query for some advice please.

My GF recently bough me some earphones as a present. The problem is they don't fit into my huge ears - they're the type with different buds to secure themselves.

I want to return them and get a refund but they came in a sealed plastic container, the only way to open it was to cut the box open.

Can i still return them even if the box has been "damaged"?

Comments

  • djb215
    djb215 Posts: 412 Forumite
    Probably not as they wouldn't be resaleable. You can only try though, take them back and see if the shop offers you an exchange/credit note instead - if they do you should take it, it's probably the best offer you would get!

    HTH
    [DISCLAIMER: Any posts made by myself are my opinions and do not represent my employer]

    God put me on Earth to acomplish a certain number of things.
    Right now I am so far behind I will probably never be allowed to die!
  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    most stores wont refund/exchange earbuds due to hygiene reasons.
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