co-op company policy?

Anthillmob

i very rarely go in our local co-op but as i needed milk and a tin of beans and was passing i went in.

got me milk and beans and popped them on the roof of the buggy. was immediately swooped on by the security guard who told me company policy i must have a basket.

i told him i rarely come in the store and would remember if i come again. as i walked off he asked where i was going and i said to pay and he told me to put my 2 items back where i got them from and to go and get a basket. i told him to stop being rediculous and walked off to the till with him following me like im some dirty chav theif.

there are no signs in the store about this 'policy'. and, didnt think of it at the time, how is a disabled mother of 2 with one walking child and one in a buggy meant to hold a basket?

McKneff

Complain to the management aout his behaviour.

Anthillmob

i rarely go in there. when we were leaving he was stood right by the doors and stared at me, i said to me mum i was gonna say something [offer him to check the buggy for stolen goods] but she said its not worth it.

i should make it my mission to go in there for one item and walk round the whole store with it in my hand or on top of the buggy. wind the sod up lol

penrhyn

This one,
http://maps.google.com/maps?f=q&source=s_q&hl=EN&geocode=&q=coop+&sll=51.389325,-0.194964&sspn=0.019657,0.038795&ie=UTF8&ll=51.392458,-0.223331&spn=0,359.922409&t=h&z=14&layer=c&cbll=51.392565,-0.223361&panoid=Tp8NN8bjtQ-ioDw9irvNpQ&cbp=12,85.61946902654867,,0,-3.6615044247787596

or this one,

http://maps.google.com/maps?f=q&source=s_q&hl=EN&geocode=&q=coop+&sll=51.389325,-0.194964&sspn=0.019657,0.038795&ie=UTF8&ll=51.384029,-0.18989&spn=0,359.990301&t=h&z=17&layer=c&cbll=51.384121,-0.189951&panoid=oh5Si8j-SRQ3Jk0ZOGpjHQ&cbp=12,90.63070305302696,,0,-4.457964601769912

Couldn't find any others round Morden.

Name and shame them, never had that sort of problem and I rarely use a basket in the local Coop, mind you I don't live in that London.

hollydays

Bloody cheek..Power crazed,complain to the Manager about how you were spoken to.

Anthillmob

penrhyn wrote: »

This one,
http://maps.google.com/maps?f=q&source=s_q&hl=EN&geocode=&q=coop+&sll=51.389325,-0.194964&sspn=0.019657,0.038795&ie=UTF8&ll=51.392458,-0.223331&spn=0,359.922409&t=h&z=14&layer=c&cbll=51.392565,-0.223361&panoid=Tp8NN8bjtQ-ioDw9irvNpQ&cbp=12,85.61946902654867,,0,-3.6615044247787596

or this one,

http://maps.google.com/maps?f=q&source=s_q&hl=EN&geocode=&q=coop+&sll=51.389325,-0.194964&sspn=0.019657,0.038795&ie=UTF8&ll=51.384029,-0.18989&spn=0,359.990301&t=h&z=17&layer=c&cbll=51.384121,-0.189951&panoid=oh5Si8j-SRQ3Jk0ZOGpjHQ&cbp=12,90.63070305302696,,0,-4.457964601769912

Couldn't find any others round Morden.

Name and shame them, never had that sort of problem and I rarely use a basket in the local Coop, mind you I don't live in that London.

the 2nd one. i know its in the middle of chavdom but please for goodness sakes dont tar every customer with the same brush as the dirty chav brigade.

foster123

i would write write /see the manaagement about his attuide as its out of order

so2006

I would of thrown the milk on the floor and walked out. But hey you needed the milk.

Like others said, Write a letter to the management and maybe Co op HQ

bigoggy2007

i used to be a security guard at a co-op store until 6 months ago. this is not company policy. did the guard have an s.i.a. badge on display?

williham

It's not company policy, but our security guard would always get a basket for someone that was carrying loads of things and needed one. If someone put things in their buggy then we'd watch them on camera, but assume that they are not out to steal.
Ring 0800 0686 727 and complain.

ts_aly2000

Sounds like an arris.

Yes, wind him up a bit. I wouldn't be able to stop myself.

I've started taking everything out of it's packaging at the till, ...they LOVE that. Seeing as they don't give out bags anymore, it makes perfect sense.