Dodgy Car deal

burbs_2

blue_haddock wrote:

Burbs - i agree wholeheartedly with what you have said. It is always the salesman who gets the blame for this sort of thing and not young tarquin who signed up for everything.

I wish people would realise that we are just doing our job, yes at times we may use a touch of psychology to influence the customer but hey thats what we're paid to do!

People seem to think that salesmen are hypnotists!! I wish!!

chrisw

Its not a case of a hard sell, its a case of eyes bigger than your wallet. People want these cars, most of them dont need any persuading. They want the car, they see the figures and they sign away. Then when they drive away all is tasty for the first couple of months, then reality bites and the mess hits the fan

Not all the time. I could easily afford it but wanted to shop around first, but they kept juggling the figures - 'surely you can afford an extra £5 a week...'

yes at times we may use a touch of psychology to influence the customer

It was aggressive psychological hard sell I got. I felt like I was being bullied. The only way to get away was to get up and walk out which actually took some doing.

I realise not all salesmen are like this, but if the OPs son came up against the same salesmen I did, I'm not entirely surprised he signed up.

mrseyes

thankyou: I take people's point here but i still feel that the salesman has blurred my son with the entire interest rate issue and bullied him into signing.

tomstickland

however I'm 42 and quite strong minded but I have felt myself pushed into a corner by a car salesman. It was extremely difficult to get away and I can quite appreciate how easy it is to 'find yourself' signed up to something. Some (but not all!) salesman use the best psychological techniques to convince you, which I suppose is how they get to become top salesmen. I would prefer to see them salaried rather than on commission but I guess at the end of the day, the business needs to make money.

Shape up you wimp!

I enjoy it when salespeople try the hard sell on me. Bit of a challenge. It helps that I don't actually want most of the things being sold.

I never agree to any deal there and then; always walk away and think about it for 24 hours.

burbs_2

chrisw wrote:

Not all the time. I could easily afford it but wanted to shop around first, but they kept juggling the figures - 'surely you can afford an extra £5 a week...'



It was aggressive psychological hard sell I got. I felt like I was being bullied. The only way to get away was to get up and walk out which actually took some doing.

I realise not all salesmen are like this, but if the OPs son came up against the same salesmen I did, I'm not entirely surprised he signed up.

If you could easily afford it what are you whinging about? If you have money then expect the salesman to attempt to sell to you. If you come into my showroom you are there to either waste my time or buy a car, theres no beating around the bush needed.

The easiest thing for anyone that is that feeble to be forced into signing an agreement that they dont want is to avoid these places of obvious danger and stay out of car dealers premises!!!

chrisw

I enjoy it when salespeople try the hard sell on me. Bit of a challenge. It helps that I don't actually want most of the things being sold.

I never agree to any deal there and then; always walk away and think about it for 24 hours.

Well I enjoy the challenge too and my wife's always complaining about me being rude to sales people. That's why I think clever psychology was used to make me feel like I was deserting a best friend.

I'm sure there are people who simply change their mind, but I'm just pointing out the other side.

Anyway end of discussion from me - I'm getting wound up thinking about it.

burbs_2

Ian_Griffiths wrote:

Indeed, but thats no reason to sell finance at 20% when the going rate is 10%.

I wouldn't be forced in to anything, and I've little sympathy for people who sign without working out what they're signing, but you must recognise there are car dealers out there doing *terrible* deals, with apparently no remorse at all?

You run a business to make a profit, thats the whole concept of business.

If i can sell a car for £1,000 profit then im happy, if i could sell the very same car for £3,000 profit then im very happy. Is there remorse for selling over the odds, none whatsoever im afraid.

I explain everything before i allow people to sign up for this very reason, i cant be bothered with all the hassle of people moaning afterwards that they didnt know what they were signing. Once they sign on my dotted line they are very aware of what they are signing and what they are paying. If they agree to that then why should i feel remorse? If they come back to me a few months later complaining that they didnt know what they were doing, again there is no remorse whatsoever. People who are old enough to drive are old enough to make financial decisions for themselves. Im there to close deals and sell cars, not guide people through their financial issues.

david29dpo

look on the bright side, this has taught your son a very good lesson for the future. pity he was not taught it before. he has found out the hard way like lots of people on this site. maybe he will become a better person and more wise in the future.

Exemplar

Burbs is right,

If you came into my showroom and ask about finance I say

The car is X in total, with X deposit and X per month over X months, is that in your budget?

No? then lets work on some figures to get in your budget!!

Yes? Then please sign here!

End of story.