Blacklisted address

linzi268

Hi,

My daughter is trying to get a contract phone from Vodafone and has been refused because the previous tenant of her housing association was evicted, leaving bad debts. She is completely debt-free herself and has, up till now, had a PAYG phone with Vodafone. They have told her she needs to contact Experian but I read in one of the forum posts that it is a breach of the Dara Protection Act to blacklist an address. Does anyone know if this is correct and what she can do about it?

I'd be really grateful for any help you can give,

Thanks,

Linzi

Tozer

You CANNOT blacklist an address - only individuals.

doelani

As Tozer says an address cannot eb blacklisted.

If she has no debt she may not have any anything on her credit file, it can be hard to get the first thing to get started. Is she on electrol role for her present address?

Lots of thinsg could have got her refused and she should get her credit report as suggested. She can get a 30 day free trial and have a look, as long as she remembers to cancel it again will cost her nothing.

williham

doelani wrote: »

As Tozer says an address cannot eb blacklisted.

If she has no debt she may not have any anything on her credit file, it can be hard to get the first thing to get started. Is she on electrol role for her present address?

Lots of thinsg could have got her refused and she should get her credit report as suggested. She can get a 30 day free trial and have a look, as long as she remembers to cancel it again will cost her nothing.

If you do the 30 day free trial then cancel it the day it starts and you will still get access for 30 days but won't have to worry about closing it.

giggity

See more info here. 3 credit ref agencies can do the statutory reports for £2.

sparkey1

However, Vodaphone can make their own decision. In the same way that certain postcodes are seen as higher risks by banks so they wont post debit cards and credit cards to those addresses, Vodaphone can decide the same.

Nothing to do with Data protection, but statistics!

Tozer

sparkey1 wrote: »

However, Vodaphone can make their own decision. In the same way that certain postcodes are seen as higher risks by banks so they wont post debit cards and credit cards to those addresses, Vodaphone can decide the same.

Nothing to do with Data protection, but statistics!

Same as insurers I guess.

custardy

try another provider
i had similar on returning from working in oz
i was in a crap area and had been out of the country,i ended up paying a £100 deposit refundable after 12 months to get my contract

RobertoMoir

linzi268 wrote: »

Hi,

My daughter is trying to get a contract phone from Vodafone and has been refused because the previous tenant of her housing association was evicted, leaving bad debts.

Is that what you/she thinks is the reason, is it an "official" reason from vodafone or is it a random theory by random shop employee at the store that they blurted out to justify "computer says no"?