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Changing faulty DS lost original receipt

Hi I bought DS from Game online in Sept, by Christmas the hinge on it was broken. I couldn’t find the original receipt to send it back to game online so it has just sat in cupboard. Today I went on to my account on Game (first time I had thought to do this) and my order is there so that is proof I bought it for them. I have printed a copy of this and emailed Game to ask what I should do to get the DS replaced. My question to you is does anyone know if you need the original receipt to get something changed or is it just proof I bought it from them enough.
Thank you.
:j

Comments

  • Optimist
    Optimist Posts: 4,557 Forumite
    Part of the Furniture
    You don't need the original receipt, just some form of proof of purchase. Credit card statement or in your case the copy of the invoice you have printed off should be sufficient
    "The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."

    Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)
  • barbie_babe
    barbie_babe Posts: 668 Forumite
    Thanks i have bank statment and proof from my online account so shound be ok.
    :j
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