broken bed after 14 months!!!

CouponWoman

Hi naz101

Check your insurance policies to see if you have legal protection on them, its usually on your contents insurance, but can also be on your credit card, or your bank account. If you can find a legal protction policy give them a call and see if they will assist you in claiming your money back.

Good luck

ClaireN75

naz101 wrote: »

please anyone? i really dont know what to do now after the initial 14 days.

any help would be greatly appreciated

It depends what you said you'd do in the letter to them. If you threatened then with the small claims court then you'd better open a claim there. It doesn't sound like writing to them again will have much effect after their previous responses.

naz101

thanks.

i think i only wrote if i dont receive a reply then it will be taken further.
im currently trying to claim from my credit card nder section 75 but they have already tried to get rid of me once

byebyedebt

Are they part of the Qualitas Scheme. We had a problem with a sofa once. Disputed over a year, but eventually we got £500 from Sofa Workshop as compensation agreed through Qualitas.

sandraroffey

small claims court is your best bet. soon as they get the court form, they will pay up and dont forget to add your costs, court fees etc onto the claim. good luck.xx

naz101

i honestly couldnt say if they were part of the qualitas scheme.

what i was also thinking of doing was joining which legal service so they might be able to help?

robpw2

can i just mentiom that the op must be great in bed if its broken in just 14 days

naz101

ummmm:rolleyes: its been 14 months?