Buyer saying item not received...

jlowe960

I don't understand! Surely if you have proof of posting that she be enough, or am I being thick.

Sagz_2

jlowe960 wrote: »

I don't understand! Surely if you have proof of posting that she be enough, or am I being thick.

I'm afraid proof of posting isn't proof of delivery.

jlowe960

But if it hasn't been delivered that's hardly your fault!

frivolous_fay

jlowe960 wrote: »

But if it hasn't been delivered that's hardly your fault!

Are you saying it's the buyer's fault?

lilian1977

Proof of postage only means you can claim it back from Royal Mail - but the buyer is also entitled to a refund.

custardy

jlowe960 wrote: »

But if it hasn't been delivered that's hardly your fault!

send me £500 and i'll send you £1000
i'll get proof of postage so it will be fine

bluebell13

albert_h wrote: »

I've had several Recorded and First Class parcels get misplaced by the royal mail, Special is the only way to go when sending goods worth more than the £39 (i thought it was £36 but £39 has been mentioned more on this thread)

Its always 100x the cost of a first class stamp, so it was £36 but now the postage prices have gone up in April it is now £39.

lilian1977

albert_h wrote: »

I've had several Recorded and First Class parcels get misplaced by the royal mail, Special is the only way to go when sending goods worth more than the £39 (i thought it was £36 but £39 has been mentioned more on this thread)
edit: 100x the cost of a first class stamp, makes sense!

I'm completely kicking myself because I even knew that and for some reason it didn't occur to me. I would have paid the special delivery myself if I'd thought about it!

frivolous_fay

albert_h wrote: »

I've had several Recorded and First Class parcels get misplaced by the royal mail

Cookie stuffer reported.

Chippy_Minton_2

custardy wrote: »

send me £500 and i'll send you £1000
i'll get proof of postage so it will be fine

No way, some robbing !!!!!! in the Post Office will have it away.:rolleyes: