Really old loan....

melorablack

I had a complaint to deal with at work today regarding the mis sale of PPI on a loan sold 18 years ago! I have never had one as old as that before! I have dealt with a credit card from 1982 though... and boy was that fun! :eek:

Luckily the customer has copy of the loan agreement which I would have never been able to trace and I've had fun today laughing at the "policy booklet" (all 2 pages of it) that would have been used at the time of the sale. :rotfl:Compared to what is issued today it's unbelieveable.

It's quite interesting really because the policy that was sold is completely different to the ones I normally deal with because of the age of it.

So anyone with really old loans with PPI don't be disheartened from trying to claim because of the time that has elapsed since the loan was taken out.

di3004

melorablack wrote: »

I had a complaint to deal with at work today regarding the mis sale of PPI on a loan sold 18 years ago! I have never had one as old as that before! I have dealt with a credit card from 1982 though... and boy was that fun! :eek:

Luckily the customer has copy of the loan agreement which I would have never been able to trace and I've had fun today laughing at the "policy booklet" (all 2 pages of it) that would have been used at the time of the sale. :rotfl:Compared to what is issued today it's unbelieveable.

It's quite interesting really because the policy that was sold is completely different to the ones I normally deal with because of the age of it.

So anyone with really old loans with PPI don't be disheartened from trying to claim because of the time that has elapsed since the loan was taken out.

Thanks for posting this, it will give hope to others also with old loans, cheers.:T;)

MUM40

I've just found a loan agreement from 1999 with First National Bank, Harrow, Middlesex and I am going to try to obtain the PPI back, does anybody know the address for this company, as when I rang the number it was a different company.

di3004

MUM40 wrote: »

I've just found a loan agreement from 1999 with First National Bank, Harrow, Middlesex and I am going to try to obtain the PPI back, does anybody know the address for this company, as when I rang the number it was a different company.

Hi there

Wonder if that actual company are still running then, or if they were also linked to another, so far I have only found this below, but not sure if they are anything to do with the bank your complaining of:

Name & Registered Office:
FIRST NATIONAL CASH LIMITED
115 -117 BRADFORD ROAD
HUDDERSFIELD
HD1 6DZ
Company No. 05824488

Does this ring the bell?
Check the company number on any documents you may have and then go on to Companies house company search: Good luck.;)
http://wck2.companieshouse.gov.uk/9bb29fa80fec88d5e6ac4d1f87e3d663/wcframe?name=accessCompanyInfo

Was the finance arranged by National Bank or a broker?

di3004

Hi there

Just checked again but this time on the FSA register search, they are no longer active:

204468 - First National Bank Plc
No longer Authorised31/10/2003First National House
53-61 College Road
Harrow
Middlesex
HA1 1FB
Phone:
Fax:
Email:
Website:
020 88611313

marshallka

melorablack wrote: »

I had a complaint to deal with at work today regarding the mis sale of PPI on a loan sold 18 years ago! I have never had one as old as that before! I have dealt with a credit card from 1982 though... and boy was that fun! :eek:

Luckily the customer has copy of the loan agreement which I would have never been able to trace and I've had fun today laughing at the "policy booklet" (all 2 pages of it) that would have been used at the time of the sale. :rotfl:Compared to what is issued today it's unbelieveable.

It's quite interesting really because the policy that was sold is completely different to the ones I normally deal with because of the age of it.

So anyone with really old loans with PPI don't be disheartened from trying to claim because of the time that has elapsed since the loan was taken out.

I take it you upheld this then???;)

melorablack

marshallka wrote: »

I take it you upheld this then???;)

Yes, the customer had a good argument for the mis selling with very specific and personal complaint points. :T

di3004

melorablack wrote: »

Yes, the customer had a good argument for the mis selling with very specific and personal complaint points. :T

Brilliant, bet the customer was so pleased and relieved, well done !:T

Beatlefan

di3004 wrote: »

Hi there

Just checked again but this time on the FSA register search, they are no longer active:

204468 - First National Bank Plc
No longer Authorised31/10/2003First National House
53-61 College Road
Harrow
Middlesex
HA1 1FB
Phone:
Fax:
Email:
Website:
020 88611313

Same address as GE Money. I think you said before Di, that they're part of the same group.

petermb_2

di3004 wrote: »

Hi there

Just checked again but this time on the FSA register search, they are no longer active:

204468 - First National Bank Plc
No longer Authorised31/10/2003First National House
53-61 College Road
Harrow
Middlesex
HA1 1FB
Phone:

Fax:
Email:
Website:
020 88611313

First National are now Part of GE Money in Watford