Olivetti anyway photo printer problems

jess8905

Hello, hoping someone can help. I've just turned on my olivetti printer and it's telling me no colour ink cartridge is detected, but there is one in there (along with a black one) and I'm sure there is ink in it.

What can I do to make the printer work?

macman

Model would help...
How are you sure there is ink in it?
What does the ink level utility tell you?
Has it been switched off for a long period, if so the ink may have dried on the print head and needs cleaning.

jess8905

Model is B9352-000

Last time I used the printer the ink levels for colour was 99% + if the ink had run out would it not tell me that, instead of saying no cartridge detected?

The printer has been switched off for a while since last use, how do I clean print heads?

totalsolutions

remove and refit the carts- bad contacts somewhere maybe.