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Olivetti anyway photo printer problems

Hello, hoping someone can help. I've just turned on my olivetti printer and it's telling me no colour ink cartridge is detected, but there is one in there (along with a black one) and I'm sure there is ink in it.

What can I do to make the printer work?

Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Model would help...
    How are you sure there is ink in it?
    What does the ink level utility tell you?
    Has it been switched off for a long period, if so the ink may have dried on the print head and needs cleaning.
    No free lunch, and no free laptop ;)
  • jess8905
    jess8905 Posts: 72 Forumite
    Model is B9352-000

    Last time I used the printer the ink levels for colour was 99% + if the ink had run out would it not tell me that, instead of saying no cartridge detected?

    The printer has been switched off for a while since last use, how do I clean print heads?
  • remove and refit the carts- bad contacts somewhere maybe.
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