Triggering Egg Money's suspicious transaction alarm

djm1972

I know I shouldn't really complain about this, they're only trying to protect both our backs; but does anyone else find it a bit too easy to set off Egg Money's suspicious transaction alarm?

And then, in this day and age of identity theft and everyone being warned about giving personal details away; Egg's security department phone you up; and ask you to identify yourself to them! :rotfl:

cash-magnet

As they have just dropped their interest rate down on positive balances, I went online and requested a balance transfer for £15000 and a few days later another for £600.

This morning I had just such a call from them asking if I had requested any transfers recently. Rather pleased their internal procedures pick up on such things for their customers protection. Just a shame their transfers are dragged out to the ultimate 10 day limit if they can get away with it.

clio

10 days lol i'd be happy with that Asda want 15 working days to do BT's
fifteen days will get you half way around the world in a canoe with 1 oar. And they want us too belive they send the BT's by snail mail and a person then takes it over to the fowarding CC and hands it in . Yeah right it takes 2 minutes by computer. !!!!!! turpin was hanged for less hehe