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Triggering Egg Money's suspicious transaction alarm

I know I shouldn't really complain about this, they're only trying to protect both our backs; but does anyone else find it a bit too easy to set off Egg Money's suspicious transaction alarm?

And then, in this day and age of identity theft and everyone being warned about giving personal details away; Egg's security department phone you up; and ask you to identify yourself to them! :rotfl:

Comments

  • cash-magnet
    cash-magnet Posts: 323 Forumite
    Part of the Furniture Combo Breaker
    As they have just dropped their interest rate down on positive balances, I went online and requested a balance transfer for £15000 and a few days later another for £600.

    This morning I had just such a call from them asking if I had requested any transfers recently. Rather pleased their internal procedures pick up on such things for their customers protection. Just a shame their transfers are dragged out to the ultimate 10 day limit if they can get away with it.
    "Click the pennies. Collect the pounds."
  • clio
    clio Posts: 3,345 Forumite
    10 days lol i'd be happy with that Asda want 15 working days to do BT's
    fifteen days will get you half way around the world in a canoe with 1 oar. And they want us too belive they send the BT's by snail mail and a person then takes it over to the fowarding CC and hands it in . Yeah right it takes 2 minutes by computer. !!!!!! turpin was hanged for less hehe ;)
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