Critical illness question

TEDDYRUKSPIN

Was going to say just send the thing through.....lol...

Stop giving him more stress than he needs. lol....

Different insurance companies actually have different ways of paying out. It does come to show that you get what you pay for! But... for your scenario about non-disclosure due to you not remembering? You can't do anything about it now.

So just wait and see. It is a very slow process of payout. It can take as much as 6 months to 8 months to receive the cash for critical illness claims. As for death? Much quicker. I wonder why? LOL.

PS. Stop worrying. By the way, what insurance company is the Critical illness from?

somewhatnew

Hi

I havent read the full post - quite a bit of sillyness going on distracting from the point of the forum.

Kev2009 is in a sticky spot. Sorry to hear you have cancer, I hope you come through ok.

The ABI (association of british insurers) recently came up with a new method of claims directives the insurance companies have to follow. It falls under a wider scope of a new remit called TCF - treating customers fairly - which is all the rage in financial advice circles at the moment.

It used to be the case if you gave the wrong information the insurer could decline you outright. Ultimatly, they ask you a question, you tell them it correctly, if you dont the wrong info is provided, a breach of contract ensues and potentially the insurance wasnt worth the paper it was written on .

With this new regulation there are several types of non-disclosure... all of which have varying out comes. The question is... which are you?

deliberate
Customers deliberately mislead the insurer if they dishonestly provide information they know to be untrue or incomplete. If the dishonesty is intended to deceive the insurer into giving them an advantage to which they are not entitled, then this is also a fraud and – strictly speaking – the insurance premium does not have to be returned.

reckless
Customers also breach their duty of good faith if they mislead the insurer by recklessly giving answers without caring whether those answers are true or false. An example of recklessness might be where a customer signs a blank proposal form and leaves it to be filled out by someone else. The customer has signed a declaration that ‘the above answers are true to the best of my knowledge and belief’, but does not know what those answers will be.

innocent
Customers act in good faith if their non-disclosure is made innocently. This may happen because the question is unclear or ambiguous, or because the relevant information is not something that they should reasonably know. In these cases, the insurer will not be able to ‘avoid’ the contract and (subject to the policy terms and conditions) should pay the claim in full.

inadvertent
A customer may also have acted in good faith if their non-disclosure is made inadvertently. These are the most difficult cases to determine and involve distinguishing between behaviour that is merely careless and that which amounts to recklessness. Both are forms of negligence.

I cant post the link as I'm a new user but you google 'issue 46 - non-disclosure' this should take you to the ombudsmans website andprovide you with all the info you need.

Wish you the best of luck with your treatment and your claim .

mkellerman

According to Scottish Widows 61% of claims are for cancer, see article "Scottish Widows Publishes Critical Illness Claims Data" at illnessinsurance.org

It seems routine for illness insurance to cover cancer.

Admiral_Burrows

Hi Kev, did your insurance company pay your claim?

I was under the impression that in cases like yours the insurer would at least pay a proportion of your payout because the FOS was cracking down and siding more with consumers than insurance companies. This was starting to make insurance companies try to avoid issues reaching the FOS.

Interested to hear how you got on.

Chris

Admiral_Burrows

Oh I think I was referring to something similar to 'somewhatnew'

somewhatnew

pedro

you are spamming again

what point are you trying to make? and why are you making it on this thread.

This is a thread about a chap who is concerned about non-disclosure

please start another thread if you want to spam about something off topic

pedro123456

If its any of your concern I am passing on Good News for customers

:rotfl:


Z

Atermis

Pedro i find it increasingly frustrating that someone comes along asking for advise and all you come along and try totally de-railing the thread with your rants, stopping the assisstance this board is designed for.

All your posts are the same, if your not slagging of an industry your slagging off and insulting professionals, i read that your unemployed (if this is not true then i couldnt care less) and as a tax payer i would prefer if you spent your day looking for work rather then spouting boll*cks on this forum.

I work for a IC (not one of the big players), specifically personal injury for an insurer that only sells products via brokers, the majority of which are shareholding brokers (anyone in the brokering industry will be aware who we are), i dont post here with the consent of my company, but i come here to help in my own time, where my knowledge fits, what i dont come here for is to be insulted and the industry i work in slandered. Since leaving uni and coming into this company what i have seen is from my colleagues and my own portfolio is nothing short of amazing customer service, yeah of course we get people who complain to FOS, but the vast majority are just policyholders who wont accept they are at fault because they think the other party was speeding for a example.

I would much pefer you keep your rants to your own thread, rather than stopping consumers getting advice from those in the know (which you obviously are not). It is getting increasingly annoying that you turn every thread into a rant feast, and it WILL scare more consumers needing advice from posting here.

I understand that you feel that your helping consumers, and that there are IC's out there that are harder to work with then others (Acromas, NU direct, etc) and thats from an insider view, fair enough let people see your 'views' but please try to contain them somewhat.

dunstonh

If pedro is destroying the flow of a thread then report it. The board will remove his posts as they have done on other threads. I cant report it as I have pedro on ignore and you cant report ignored posts.