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Where to send Lloyds reclaim letters ?? Confusing...

Hi people, the forum is a bit daunting so started new thread in hope of getting the info needed.
So, after finally getting to the point of no return im going after lloyds to get back as much as i can. having banked with them for 14 years i am now angry beyond words, after they confiscated my housing benefit and JSA last month and refused to return any of it....!!
Im looking to claim for bank and c/c charges and also for PPI for my c/c and loan i have/had with them.
My problem is know ing where to send the initial letters to? eg where does the cc claim go to and is it the same as the bank charges area. ALso, the same prob for the 2 PPIs. Ive gone through my docs but its really unclear what needs to go where.
if anyone can provide a definitive guide i would be very appreciative.
Many thx and good luck

Comments

  • esmerellda
    esmerellda Posts: 2,237 Forumite
    If it looks like happening again with your Housing Benefit.JSA then use your first right of appropiation - this letter
    [your name ]
    [your address]


    [date]


    [bank name ]
    [bank address]




    Dear Sir/Madam,

    RIGHT OF APPROPRIATION
    ACCOUNT NUMBER: xxxxxxxxx

    I am writing to inform you that I am due to have a Benefit / Salary / tax credit payment of £xxx paid into my account on xx/xx/xx, and I wish to use my first right of appropriation for this money, for the following purposes;

    Rent - Company/Landlord name/reference - due to be collected by Direct Debit on xx/xx/xxxx - £xx

    Please ensure this payment is made.

    I also need to appropriate the sum of £xxx for essential housekeeping and will withdraw this sum over the counter/by ATM on xx/xx/xxxx.

    Please ensure this sum is available to me at that time and that any other payments out of my account or charges applied to my account do not interfere with this withdrawal.

    If you have any doubt over my rights please contact your legal team.


    Yours faithfully,


    [signature]



    I'm rubbish at addresses but will have a look for you.

    Are all your accounts, bank/ccard/loans etc with Lloyds ?

    Also have a read of the hardship guide for bank charges, as you may fit the crtieria.
    LegalBeagles
  • esmerellda
    esmerellda Posts: 2,237 Forumite
    The address to write to with any Complaint regarding Lloyds PPI is below.

    Customer Care Department
    Lloyds TSB Insurance
    Tredegar Park
    Newport
    South Wales
    NP10 8SB

    Telephone 0845 300 5599
    Fax 01633 468835
    LegalBeagles
  • Many thanks for that. Have swithched accounts to stop lloyds doing that again.
    Yep, all my accounts are with Lloyds whether that be c/c's loans or PPI.
  • Gemma182
    Gemma182 Posts: 30 Forumite
    What's the address to send a reclaim in for bank account charges? If heard it is NOT my local branch.

    Many thanks and I ask in this thread as I'm sure the author would like to know too :-)
  • Widelats
    Widelats Posts: 3,773 Forumite
    Gemma182 wrote: »
    What's the address to send a reclaim in for bank account charges? If heard it is NOT my local branch.

    Many thanks and I ask in this thread as I'm sure the author would like to know too :-)

    Your local branch should of given you a leaflet with the address on it, if not then go back and ask them for it.
    Owed out = lots. :cool:
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