We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Giving Refunds
Options

DaisyBella_2
Posts: 537 Forumite
Hi - can anyone offer any insight or point me in the direction of rules/guidelines/laws on offering refunds for unwanted goods purchased online. Not for faulty/damaged goods - but more for 'we changed our minds' kinda thing?
Thanks
Thanks
:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j
0
Comments
-
You need to look at the distance selling regulations
http://www.oft.gov.uk/advice_and_resources/resource_base/legal/distance-selling-regulations/0 -
Excellent - thank you!:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.8K Banking & Borrowing
- 253K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.8K Work, Benefits & Business
- 598.6K Mortgages, Homes & Bills
- 176.8K Life & Family
- 257K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards