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A & L sent me wrong letter INC credit card details ect
emmaBZ
Posts: 760 Forumite
in Credit cards
hi i opened my mail today and inside was a letter regarding our credit card i thought it was ours until i saw the amount then looked at address on top of letter and it was someone elses !!! so they sent me someones credit card details.. card no, name, address ect .... i dont know what to do? I shall send the letter on to the person with a note but am concerned as to where our letter has gone, the envolope was addressed to us so im guessing they put the wrong letter in envolope !!! surely this is a breach of data protection or similar ???
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It is a breach of data protection if you can prove that you have suffered a loss as a result.Can you tell if there was a letter to you at all?
Sometimes errors happen but the world does not stop contact A&L advise them of what's happened - end of matter.
I know that there will be others on here shortly saying that you should sue and claim compensation.I'm not one of them.0
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