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Lastminute.com Misinformation on Flights
foolsgold99
Posts: 413 Forumite
Hello,
I've got a quick query. I booked some flights to go from Glasgow to Las Vegas from lastminute.com.
When I was searching I only wanted to do a maximum of one change. I found some on their site which stated;
Glasgow - London & then London Vegas
It was supposed to be the same on the way back.
However, when we got to London we were told that we would be travelling from London to Philadelphia and then Philadelphia to Vegas. It also meant a 6 hour wait at Philadelphia.
It was the same on the way back making the journey extremely long. Had I known this, I would have choosen flights on a different website (which were available if a little more expensive).
My question is are they allowed to do this? It wasn't what they said it was going to be and therefore the product (i.e. the flights) were as described.
Any info would be great
I've got a quick query. I booked some flights to go from Glasgow to Las Vegas from lastminute.com.
When I was searching I only wanted to do a maximum of one change. I found some on their site which stated;
Glasgow - London & then London Vegas
It was supposed to be the same on the way back.
However, when we got to London we were told that we would be travelling from London to Philadelphia and then Philadelphia to Vegas. It also meant a 6 hour wait at Philadelphia.
It was the same on the way back making the journey extremely long. Had I known this, I would have choosen flights on a different website (which were available if a little more expensive).
My question is are they allowed to do this? It wasn't what they said it was going to be and therefore the product (i.e. the flights) were as described.
Any info would be great
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