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faulty carpet remnant refund query
ih8stress
Posts: 2,091 Forumite
I recently bought a carpet remnant from Allied Carpets when they had a one day 'any remnant for £60 or under' day.
I arranged for an independent fitter to do the fitting but when he came to cut it, he discovered it was discoloured and also had cut marks on it.
I managed to return it to Allied Carpets who agreed it was faulty. They asked if I'd seen anything else but a similar remnant I pointed out to them was priced at £299 (I'd only got the original one as I had known it was a real bargain for the quality and size) so they just gave me a full refund of £60.
I arranged for an independent fitter to do the fitting but when he came to cut it, he discovered it was discoloured and also had cut marks on it.
I managed to return it to Allied Carpets who agreed it was faulty. They asked if I'd seen anything else but a similar remnant I pointed out to them was priced at £299 (I'd only got the original one as I had known it was a real bargain for the quality and size) so they just gave me a full refund of £60.
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