easyJet Price Promise - does it work?

IanMitchel

Did you know that easyJet say they will price match their own flights? after you have bought a flight from them keep going back and checking the price and if it dropps they will give you the difference as an easyJet credit that you have to use in 6 months. Here is a snippit from their terms and conditions...

"2 Price promise

Any easyJet passenger who has made a booking and subsequently finds that lower fares (when taken together with all applicable charges) for the same easyJet flight have become available will be refunded the difference as a credit against future flights on easyJet. The only exception to this is if the lower fares are part of a promotional offer. Please note that each Journey will be treated separately. This credit will be valid for use against bookings made within 6 months from the date of issue. It will expire at midnight on the expiry date and the validity of the credit file cannot be extended.

To qualify for a refund the fare must be still available for sale and must be for the same date, destination, and flight number.

If your price promise request is in respect of a booking that has been subject to a "flight transfer" or "name change" (see relevant paragraphs below), easyJet will not refund below the value of the original fare paid in the initial booking. All transfer fees and name change fees are non-refundable.

To make a claim the passenger must telephone our call centre on 0871 244 2366 (calls cost 10p per minute; calls from mobiles and other networks may cost more. For other telephone numbers visit the contact us section.) Claims made by fax, letter, or email cannot be accepted."

The link to their T&C's is http://www.easyjet.com/en/book/regulations.html

Has anyone actually done this? does it work?

Regards,

Ian

richardw

Note the bit "promotional offer", this is why they have promotional offers, when they feel that the computers would drop prices due to the yield manangement software, to avoid paying out refunds.

easyJet and other airlines' fares go up and down, it is all a bit of a game.