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Dex
Dex58
Posts: 24 Forumite
Having trawled the site I believe I've been Illegally clamped but need some advice.
I was called to a premesis for some maintenace work. There was a small enclosed private carpark directly in front of the building with 4 spaces. I parked in the only vacant bay. I introduced myself to the customer and purly as a courtesy asked for & recieved permission to park in the carpark.
About an hour later a van pulled up, and my car was clamped. I explained that I was working in the building & had permission to park. The response was " I don't give a xxxx mate!", and £155 was demanded for release. Despite my protest & those of my customer who came to my defence I had no option but to pay by credit card. I recieved a reciept which included sia details etc (they wern't dislaying ID but produced it when asked) but no mention of any appeal proceedure.
OK so what had I done wrong?
It transpires that although the carpark and entrance were in front of building no.11 (my customer) some of the spaces were allocated to the building next door(no.10).
There were numbers (10s & 11s) painted on the ground which I didn't see on arrival & were beneath the cars when parked. There was also a sign on the wall of no.10 that I hadn't noticed saying "any vehicle not authorized by s.i.g or not diplaying a valid permit will be imobilised Etc etc.." The clamper said he was reacting to a "call out" I assume someone at no.10 called in the heavies as only my car was clamped and no one was displaying permits (very neighbourly).
Ironically when I was released & moved 5 meters out of the marked bay into the unmarked space between the bays the clamper said I was "safe".
I gathered evidence and the customer has given me a letter saying I had permission to use the carpark.
My defence is "inadaquate signage". If only certain certain bays are deemed "clampable" I think they should be clearly & individualy defined?
Moving to the fight. The advice on this site suggests taking action against the parking company/Land owner. Does that mean both or either? I don't know if the occupant of no.10 is landowner or tennant but prusumably they employ the clampers. My customer (at no.11) has no such arrangement with them. Should I deal with both together? I'd rather target the company at no.10 as I only have a p.o. box no. for the clamper. Any advice or comments would be appreciated.
I was called to a premesis for some maintenace work. There was a small enclosed private carpark directly in front of the building with 4 spaces. I parked in the only vacant bay. I introduced myself to the customer and purly as a courtesy asked for & recieved permission to park in the carpark.
About an hour later a van pulled up, and my car was clamped. I explained that I was working in the building & had permission to park. The response was " I don't give a xxxx mate!", and £155 was demanded for release. Despite my protest & those of my customer who came to my defence I had no option but to pay by credit card. I recieved a reciept which included sia details etc (they wern't dislaying ID but produced it when asked) but no mention of any appeal proceedure.
OK so what had I done wrong?
It transpires that although the carpark and entrance were in front of building no.11 (my customer) some of the spaces were allocated to the building next door(no.10).
There were numbers (10s & 11s) painted on the ground which I didn't see on arrival & were beneath the cars when parked. There was also a sign on the wall of no.10 that I hadn't noticed saying "any vehicle not authorized by s.i.g or not diplaying a valid permit will be imobilised Etc etc.." The clamper said he was reacting to a "call out" I assume someone at no.10 called in the heavies as only my car was clamped and no one was displaying permits (very neighbourly).
Ironically when I was released & moved 5 meters out of the marked bay into the unmarked space between the bays the clamper said I was "safe".
I gathered evidence and the customer has given me a letter saying I had permission to use the carpark.
My defence is "inadaquate signage". If only certain certain bays are deemed "clampable" I think they should be clearly & individualy defined?
Moving to the fight. The advice on this site suggests taking action against the parking company/Land owner. Does that mean both or either? I don't know if the occupant of no.10 is landowner or tennant but prusumably they employ the clampers. My customer (at no.11) has no such arrangement with them. Should I deal with both together? I'd rather target the company at no.10 as I only have a p.o. box no. for the clamper. Any advice or comments would be appreciated.
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