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help needed
maka_2
Posts: 1,070 Forumite
I'll keep as short as poss
I owe lloydstsb £1300 I agreed to pay them £50 a month more when I can until the debt was cleared. They agreed to put me on a 12 interest free plan because I was being charged around £20 in interest. But over the past month I have been in contact with lloydstsb due to having interest charged to my account. They are now saying that I was never offered the 12 month interest free plan and there are no notes on there system stating they did and no recorded conversation. I have found out they have changed all the systems and all details from last year have now been thrown out. I wrote to the complaints address stating the above, they just said tuff and if you don't like speak to the financial ombudsman. So now im stuck I cant get a cc with 0% on balance transfers and cant afford to pay more than £50 a month they did offer me a loan @ 10% over 3years this I declined but as now been added to my account I have requested it is removed but it is still showing.
I really don't know which way to turn
All advice very very welcome
Thank you
maka
I owe lloydstsb £1300 I agreed to pay them £50 a month more when I can until the debt was cleared. They agreed to put me on a 12 interest free plan because I was being charged around £20 in interest. But over the past month I have been in contact with lloydstsb due to having interest charged to my account. They are now saying that I was never offered the 12 month interest free plan and there are no notes on there system stating they did and no recorded conversation. I have found out they have changed all the systems and all details from last year have now been thrown out. I wrote to the complaints address stating the above, they just said tuff and if you don't like speak to the financial ombudsman. So now im stuck I cant get a cc with 0% on balance transfers and cant afford to pay more than £50 a month they did offer me a loan @ 10% over 3years this I declined but as now been added to my account I have requested it is removed but it is still showing.
I really don't know which way to turn
All advice very very welcome
Thank you
maka
:beer: LOVE LIFE PROCEED & PROGRESS
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