Blue Screen Of Death

RaiderHammer

I usually get a BSOD (Blue Screen Of Death) every day (at least one). Is the pc had it? Tried all that Microsoft error reporting says but it's still no better. Acer lap top about one and a half years old.

GunJack

Sounds more like corruption and/or malware issues...what have you done to try and clear/correct this ??

thomas01155

Have you checked that your have the latest graphics card drivers?

Download and install Malwarebytes http://majorgeeks.com/download.php?det=5756 update,run a quick scan, remove everything found and post the contents of the log back here.

Download and install CCleaner http://www.ccleaner.com/download/builds/downloading-slim
Close everything and press run cleaner.

Then download and install Glary Utilites Slim Download Now open it if its not already, run a 1 click maintenance scan and fix anything found.

RaiderHammer

thomas01155 wrote: »

Have you checked that your have the latest graphics card drivers?

Download and install Malwarebytes http://majorgeeks.com/download.php?det=5756 update,run a quick scan, remove everything found and post the contents of the log back here.

Download and install CCleaner http://www.ccleaner.com/download/builds/downloading-slim
Close everything and press run cleaner.

Then download and install Glary Utilites Slim Download Now open it if its not already, run a 1 click maintenance scan and fix anything found.

How do I update graphics card driver please?

Report below.
Malwarebytes' Anti-Malware 1.36
Database version: 2002
Windows 5.1.2600 Service Pack 3
19/04/2009 00:52:13
mbam-log-2009-04-19 (00-51-56).txt
Scan type: Quick Scan
Objects scanned: 121378
Time elapsed: 21 minute(s), 34 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> No action taken.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)

posted_2

What does the bsod say?

southsdide

Looks like its reporting an infected registry. Have you tried a windows re-install? Don't think it's fatal but you could try running spybot S&D and Adaware from Lavasoft. This should ensure that any infection as regards to spyware and adware is gone. Download and install AVG and run this, it's a good AV Software and fre

RaiderHammer

posted wrote: »

What does the bsod say?

They normally either mention a driver or RAM. Does that help? Thanks.

RaiderHammer

southsdide wrote: »

Looks like its reporting an infected registry. Have you tried a windows re-install? Don't think it's fatal but you could try running spybot S&D and Adaware from Lavasoft. This should ensure that any infection as regards to spyware and adware is gone. Download and install AVG and run this, it's a good AV Software and fre

Not sure if a Windows reinstall is possible. Windows and Office were preloaded on OC so I don't have cd's.

RaiderHammer

I tried to instal Windows Defender but it only runds for 3 minutes and does not finish the scan???

GunJack

this sort of behaviour normally implies an infection..first off, reseat your graphics card and RAM sticks, then update and full scan with MBAM, fix and reboot, and then run HiJack This and post a log....

aliEnRIK

The malwarebytes scan said "no action taken" at the end of the infected registry key
Please rescan and REMOVE it (In fact id suggest a FULL scan as opposed to a quick one)