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Help - Trying to Import itunes backup disc in Vista

humfer
humfer Posts: 1,779 Forumite
edited 17 April 2009 at 7:50PM in Techie Stuff
Just got a new PC today and created my itunes backup DVD's the other day. Just downloaded itunes and inserted the first DVD as itunes stated, and I get nothing

Bit of digging and it appears there is a problem with Vista whereby the disc may not be recognised if (1) an audio device is disabled or (b) Windows Media Player is already running

http://support.microsoft.com/kb/939052

When I close itunes, a normal will play (it won't when itunes is open). When I open itunes it gives me the following message "iTunes has detected a problem with our audio configuration. Audio/Video playback may not operate properly"

Anyone got an idea of what I need to do?


UPDATE
Have managed to upload my backup discs. Basically by trial and error. In the end put the DVD in the drive, and THEN started up itunes, which although still gives the "itunes has detected a problem with audio......." message recognised a disc in the driver and requests me to click ok to import the music. Therefore sort of answered by my own question regarding itunes. However would still appreciate any help to sort out the audio config error messages
This discussion has been closed.
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