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Receiving money through Paypal.

Hello all.

I sold my 2nd item on eBay today, and have just received an email, from what appears to be the buyer's email address (@ntlworld.com).

The contents of the email however have Paypal on the top, saying payment has been received. But, it says to accept this payment I need to upgrade my account to a Premier or Business one.

Is this normal? On the first item I sold, I never received an email like this, and wasn't asked to upgrade my account.

Help would be appreciated:beer:

Comments

  • soolin
    soolin Posts: 74,477 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    To sell on ebay you need a premier account, you probably escaped the first time as you are allowed one or two payments before you trigger the need to upgrade.

    Once you have upgraded the payment will appear in your account, however that and all future payments will attract the paypal fees that we all moan about on here.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • MrTomato
    MrTomato Posts: 771 Forumite
    Thank you soolin.

    How do I go about upgrading, is it automatic after you've been dealing on eBay (I've had 4 transactions since I got my account last week)?

    When I log in it says it is a personal account and the only option to upgrade is to a business one.

    Also, I've just realised now. The money from today's sale is available to withdraw now, but my sale from the beginning of the week is still pending. This is all crazy to me.
  • Awec
    Awec Posts: 261 Forumite
    On the subject of the email, the email will appear to come from the buyers address. It doesn't come from an @paypal.com.

    You can check if it's genuine by checking the links in it, and actually logging into your paypal account.
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