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Hotel Booking - Price Change

Hi,

I have booked 2 nights in a UK hotel for this Friday and Sat. I booked on the hotels own website. Since I booked they are now offering a special online booking rate.

Credit card details were taken when the room was booked, but no money has been taken yet.

It is unfortunately too late to cancel the booking and re-book without incurring a fee.

Will I pay the rate that the room was as when I booked, or the rate that the rooms are now available at?

Thanks

Ceia

Comments

  • willo65
    willo65 Posts: 1,012 Forumite
    When you booked it
  • butler_helen
    butler_helen Posts: 1,866 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    the price you paid when they booked. It's similar to buying something in a shop and seeing it in the sale the next week.
    If you aim for the moon if you miss at least you will land among the stars!
  • isplumm
    isplumm Posts: 2,219 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Phone & ask whether you can have the new rate (or maybe give you a free upgrade??) .... no harm in trying ... how much is the fee? Might be worth saying that if they don't change rate you'll cancel & go elsewhere ... of course you need to be prepared to do that ....

    Mark
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • BruceyBonus
    BruceyBonus Posts: 1,143 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    What hotel and rate was the booking? It might be a rate where you can cancel.
  • angelicmary85
    angelicmary85 Posts: 4,977 Forumite
    Hiya, I work for a well known hotel chain and we get people phoning all the time to change from normal rates to promotional rates. Alot of hotels offer a 24hr cancellation policy (we offer 2pm on day of arrival) so you might get lucky if you call them!
    Started PADdin' 13/04/09 paid £7486.66 - CC free 02/11/10
    Aim for 2011 - pay off car loan £260.00 saved
    Nerd No. 1173! :j
    Made by God...Improved by the The Devil :D
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