Asus X58L Laptop Not Booting.

Wench
Wench Posts: 380 Forumite
Hi All, I'm hoping some tech geek could give me a hand here.

I have a Asus X58L Laptop, running Vista - all standard settings, nothing been tweaked / removed.

Earlier this evening lappy was taking ages to boot, then we got a blue screen, stating
Kernel Stack Line Error

A few more reboots, running antivirus in safe mode, check disk ect, and then on one boot up it asks if I want to do a start up repair, I do this, now..

The lappy wont boot, It loads the asus screen, I get the lovely ding a ling music, 1 Bios beep ( ram error ?? not sure of beep codes ) and then nothing, I'm on a black screen with a curser flashing at me.

The laptop itself is less than one month old, so I know I'm covered by warrenty, I'm just wondering if theres anything I can do myself.

Oh and where as before I could press F8 to get into safemode, I cant do that now.

Many Thanks.

( To Mods, if I have posted this in the wrong forum, or the question isnt valid here, please feel free to amend/remove )

Comments

  • runicfire
    runicfire Posts: 40 Forumite
    What you are describing sounds like the machne is failing to POST (Power on Self Test) which suggests a hardware component is at fault, e.g. RAM module, motherboard component etc - something critical that prevents the machine from even reaching the stage where it can boot the OS.

    If you are under warranty, just return it - there's not much you can do in this circumstance (if something is loose/bad connection you might find it suddenly boots again -but i'd still return it)

    If it was a desktop PC I would say start swapping out RAM chips and checking the seating of all cards, trying to isolate the fault - but not with a laptop. (especially as you are under warranty!).
  • Wench
    Wench Posts: 380 Forumite
    Hey, Thanks for the advice.

    I did manage to fix it tho, :j

    Changed bios to boot from CD and ran the recovery disk.. Y'know stupidly I didnt even know I had that disk, I must leasrn to check the contents of the box !

    Anyway, 4am this morning *yawn* it finally finished set up, and the lappy is now working. ( yay me ! )

    I can be such a silly moo sometimes :rotfl:
  • I would still return it for a new system. You may get problems in the future when the system is out of warranty.
  • runicfire wrote: »
    What you are describing sounds like the machne is failing to POST (Power on Self Test) which suggests a hardware component is at fault, e.g. RAM module, motherboard component etc - something critical that prevents the machine from even reaching the stage where it can boot the OS.

    If you are under warranty, just return it - there's not much you can do in this circumstance (if something is loose/bad connection you might find it suddenly boots again -but i'd still return it)

    If it was a desktop PC I would say start swapping out RAM chips and checking the seating of all cards, trying to isolate the fault - but not with a laptop. (especially as you are under warranty!).

    The single beep is to say that POST has completed sucessfully. if it has got passt post then all the hardware is working.
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