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HSBC...ISAs....aaaaaaagh

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Ive got a HSBC direct ISA, absolute rubbish return at 0.20%. Have just tried to change it to the HSBC cash E ISA, a little better but still not great. However HSBC have a policy of not allowing transfer of ISAs within HSBC itself, from one product to another.

Therefore i have to transfer my ISA to another bank/building society (not a problem as there are lots of better rates out there than HSBC)

However it does seem stupid that HSBC would rather see me send my ISA savings to another bank/building society (and it is a rather decent amount if i say so myself...lol)........why is this, can anyone explain this rather crazy reasoning for me as HSBC normaly seem to have there head screwed on OK.

Thanks

Comments

  • Mr_K
    Mr_K Posts: 1,171 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Car Insurance Carver!
    edited 14 April 2009 at 6:07PM
    Standard practice. Egg have done a similar thing with their new cash isa (ie. not allowing customers with their old cash isa, with a lower rate, to transfer over). They bank on customers being too apathetic to move and are usually right. Vote with your feet.....
  • Aegis
    Aegis Posts: 5,695 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Ive got a HSBC direct ISA, absolute rubbish return at 0.20%. Have just tried to change it to the HSBC cash E ISA, a little better but still not great. However HSBC have a policy of not allowing transfer of ISAs within HSBC itself, from one product to another.

    Therefore i have to transfer my ISA to another bank/building society (not a problem as there are lots of better rates out there than HSBC)

    However it does seem stupid that HSBC would rather see me send my ISA savings to another bank/building society (and it is a rather decent amount if i say so myself...lol)........why is this, can anyone explain this rather crazy reasoning for me as HSBC normaly seem to have there head screwed on OK.

    Thanks
    Phone up and say you'll transfer out if you can't transfer internally. You might get somewhere.
    I am a Chartered Financial Planner
    Anything I say on the forum is for discussion purposes only and should not be construed as personal financial advice. It is vitally important to do your own research before acting on information gathered from any users on this forum.
  • TEDDYRUKSPIN
    TEDDYRUKSPIN Posts: 1,528 Forumite
    Does'nt matter. Transfer it out! 1.5% is completely rubbish.

    Barclays, natwest or halifax have decent rates at the moment.

    TRANSFER......................!!!!!!!!
    Motto: 'If you don't ask, you don't get!!'

    Remember to say thank you to people who help you out!

    Also, thank you to people who help me out.
  • Aegis
    Aegis Posts: 5,695 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Does'nt matter. Transfer it out! 1.5% is completely rubbish.

    Barclays, natwest or halifax have decent rates at the moment.

    TRANSFER......................!!!!!!!!
    That's probably a much better option at present
    I am a Chartered Financial Planner
    Anything I say on the forum is for discussion purposes only and should not be construed as personal financial advice. It is vitally important to do your own research before acting on information gathered from any users on this forum.
  • amyk_3
    amyk_3 Posts: 25 Forumite
    I put some money into my HSBC ISA on 6th April this year. Am I allowed to close this and open a new one with a bank that has a better rate? Thanks
  • Baldur
    Baldur Posts: 6,565 Forumite
    amyk wrote: »
    I put some money into my HSBC ISA on 6th April this year. Am I allowed to close this and open a new one with a bank that has a better rate? Thanks
    No - you can only subscribe to one Cash ISA per tax year.

    You would have to select a new provider that accepts ISA transfers, complete their transfer form and let them arrange the transfer - you cannot do so yourself.
  • Afraid it's another case of "brand new customers only". As others have said, best to take your business elsewhere.
    Everyone needs something to believe in.

    I believe I need another beer.
  • TEDDYRUKSPIN
    TEDDYRUKSPIN Posts: 1,528 Forumite
    LOL.... can you believe some companies can still get away with certain rates. LOL.....


    Bernard love your avatar! That looks like my dance moves on a Saturday night! LOL.
    Motto: 'If you don't ask, you don't get!!'

    Remember to say thank you to people who help you out!

    Also, thank you to people who help me out.
  • bagsacash
    bagsacash Posts: 194 Forumite
    However it does seem stupid that HSBC would rather see me send my ISA savings to another bank/building society (and it is a rather decent amount if i say so myself...lol)........why is this,

    The reason they don't allow transfers between accounts is because they don't want you to have the better rate and they know that most people are reluctant to change accounts with another bank because of the hassle involved.

    Them paying a chicken feed rate like that you should change accounts if its the last thing on earth you ever do.

    As someone above mentioned theres Barclays, Natwest and Halifax paying what I consider are crap rates but better than the compatition, and far better than HSBC
  • TEDDYRUKSPIN
    TEDDYRUKSPIN Posts: 1,528 Forumite
    Just to add to the point..... hmmmmmmmmmmmm....

    They don't want the cash but they rather raise the money via the rights issue method? Next... news comes out that they need to clear secondary debt from america due to second charge personal loans and credit cards?

    Hmmmmmm..

    Down the share prices!!!! Down!!!!
    Motto: 'If you don't ask, you don't get!!'

    Remember to say thank you to people who help you out!

    Also, thank you to people who help me out.
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