Hitachi tv problem

lotto

Help! I have just been bought a flat screen tv for my birthday and I cannot get any channels through the cable box - it says there is no signal. So disappointed, can anyone help please?
Had a look on the Hitachi website, but can't see anything that would help.

aliEnRIK

How is it connected, and what using? (Scart, hdmi etc)
By cable box do you mean virgin?

lotto

Hi,
Yes it's Virgin and I used the fibre cable from the V+ box which was working on my old tv, but old tv wasn't high definition and the new one is.

aliEnRIK

Im not sure what you mean by a fibre cable? The V+ box should be connected via HDMI to your hdtv though

lotto

Hi,
The fibre cable looks like the aerial plug on a tv round with a pin inside, like you would have if you were using an indoor aerial; sorry not very technical.

aliEnRIK

ahhh

Its not working because you cant connect via the 'aerial cable' as its an analogue image which the HDTV presumably isnt designed for it

Buy a HDMI lead from asda or wherever and connect with that (its a digital cable so should look FAR better too)

lotto

Thank you so much! I'll be first in the store tomorrow.:T

aliEnRIK

Make sure its 1.3 compliant (Means it allows more info through than the others before it fails)

And you shouldnt need to spend more than a tenner on one

Phantom_Flan_Flinger

So Virgin supply the V+HD box without an HDMI lead?

Surely the OP could just tune the V+ box in through the analogue receiver on the TV for tonight?

aliEnRIK

Phantom_Flan_Flinger wrote: »

So Virgin supply the V+HD box without an HDMI lead?

Surely the OP could just tune the V+ box in through the analogue receiver on the TV for tonight?

It will probably be DIGITAL only now wont it? (Thats why I never bothered even trying)

lotto

It's all Virgin can do to answer the phone! I got through to them this afternoon, but person at the end of the line didn't have an answer and told me the earliest they could get the engineer out is next Thursday pm.

I really appreciate your help!