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State pension differs from forecast

Hello

Last August I did a online forecast request..this confirmed my wife was eligible for a full state pension and an additional pension payment.

She turned 60 yesterday ..and on thursday we had the standard letter from W&P stating she would only be getting the basic state pension...no mention of this additional sum at all...its a difference of some £25 per week.

We will of course be ringing them this coming tuesday..but would anyone have any idea why they havent kept to there forecast..her circumstances have not changed in any way..and this difference will blow a hole in our finances.

TIA
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Comments

  • jancee_2
    jancee_2 Posts: 221 Forumite
    Hello

    Last August I did a online forecast request..this confirmed my wife was eligible for a full state pension and an additional pension payment.

    She turned 60 yesterday ..and on thursday we had the standard letter from W&P stating she would only be getting the basic state pension...no mention of this additional sum at all...its a difference of some £25 per week.

    We will of course be ringing them this coming tuesday..but would anyone have any idea why they havent kept to there forecast..her circumstances have not changed in any way..and this difference will blow a hole in our finances.

    TIA

    The only reason I can think of is that when you apply for a forecast you have to state whether you are working and what your level of earnings is. If you mistakenly stated a high level of earnings, and that didn't actually happen, then the system would have forecast earnings related additional pension based on that figure.

    Do you think your wife *should* have this level of S2P? Has she been working and not been contracted out?
  • averageguy11
    averageguy11 Posts: 424 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 11 April 2009 at 10:38AM
    Thanks for the reply...the higher level of earnings doesn't apply...but as regards to how much is expected I haven't a clue..apart from that they indicated that amount..so why is it different?...She hasnt been contracted out

    Also have to confirm that the forecast was only in august of last year
  • CIS
    CIS Posts: 12,260 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    When I used to work there we would get similar issues where a person hadn't a forecast for a few years before retiring and they had the prediction made based on the last full year of earnings prior to requesting the forecast. This shouldn't happen with less than 1 year to go pension age.

    The only way to proceed now is to contact them and query why the Additional Pension is no longer showing
    I no longer work in Council Tax Recovery but instead work as a specialist Council Tax paralegal assisting landlords and Council Tax payers with council tax disputes and valuation tribunals. My views are my own reading of the law and you should always check with the local authority in question.
  • jancee_2
    jancee_2 Posts: 221 Forumite
    Thanks for the reply...the higher level of earnings doesn't apply...but as regards to how much is expected I haven't a clue..apart from that they indicated that amount..so why is it different?...She hasnt been contracted out

    Also have to confirm that the forecast was only in august of last year

    If she has been working and definitely not been contracted out then there should be *some* additional pension there. What pension has she been awarded? £95.25 per week?
  • Yep...thats the sum...its very confusing and worrying at the mo...one always gets these things the day before a bank holiday...I did ring the number quoted on the letter..was told to ring another number..I am totally sure it was the one I heard ..but it put me through to RBS online banking! ...They were closed by the time I could get back to them.
  • jancee_2
    jancee_2 Posts: 221 Forumite
    Yep...thats the sum...its very confusing and worrying at the mo...one always gets these things the day before a bank holiday...I did ring the number quoted on the letter..was told to ring another number..I am totally sure it was the one I heard ..but it put me through to RBS online banking! ...They were closed by the time I could get back to them.

    But a: has she been working?

    And b: are you sure she wasn't contracted out into an occupational pension scheme?
  • Yes she has been working...although less and less over the last 2 years..and no she hadnt joined any occupational scheme.
  • chesky369
    chesky369 Posts: 2,590 Forumite
    Are you absolutely sure she won't get the additional amount for SERPS? It may be that they've just written to tell her the amount of state pension she will receive and that the extras will be added on.
  • Geoffo_M
    Geoffo_M Posts: 1,161 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    A friend of mine has just been awarded her state pension. It includes the additional pension for 1978 to 1997 based on her earnings, less the 8 years in which she was a member of an occupational scheme. She had received a forecast last December, and this tied in with that. It looks like they have made a mistake in your wife's case. I'm sure it will all be sorted when you ring up. They are very helpful.
  • Geoffo_M
    Geoffo_M Posts: 1,161 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    chesky369 wrote: »
    Are you absolutely sure she won't get the additional amount for SERPS? It may be that they've just written to tell her the amount of state pension she will receive and that the extras will be added on.

    No, the first award should include all the extras. You have a month to appeal.
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