Telephone exchange

maimee_magic

How do I find out if my new home has the same telephone exchange as my old one? Currently with Virgin but moving to a house with a BT line but want to kep my number. Thanks

Snakeeyes21

http://www.samknows.com/broadband/search.php

put your old postcode in and check what exchange your on, then put your new postcode in and see if its the same exchange

A_Nice_Englishman

Virgin and BT have completely separate networks and exchanges, so whether you are in the same BT exchange area as your new house is irrelevant. In big cities, more than one exchange can serve the same geographical area.

Only way to find out whether you can keep ('port') your number is to phone BT I think.

iniltous

If the new address tele number is the same STD code as your existing address/number then you should be able to 'import' the number from Virgin to BT. If the new address has existing BT service then you may need to check the the current occupant has advised BT to stop/cease the line otherwise you wont easily be able to takeover the line, also you probably need to speak to the BT Homemovers team to organise the export/import the number from Virgin to BT and start renumber
the existing line at the new property to the number you already have