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help, computer won't start

hello my daughters computer won't start up properly, it says 'windows failed to start' then it goes to a black screen with a green progress bar on it and it just sticks at this point. i have tried unplugging everything and starting again, tried safe mode but every option just takes me to the screen with the progress bar on it. i can't get any further. please help.
its a dell dimension e520 on vista. thank you

Comments

  • Percy1983
    Percy1983 Posts: 5,244 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Do you have a Vista disc, if so try booting with that, select you language etc then select repair.

    There is a good chance this may sort your problem.
    Have my first business premises (+4th business) 01/11/2017
    Quit day job to run 3 businesses 08/02/2017
    Started third business 25/06/2016
    Son born 13/09/2015
    Started a second business 03/08/2013
    Officially the owner of my own business since 13/01/2012
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