HELP needed, anyone got a used train ticket from Sheffield to London from today

coco_custard

Hi there,

I booked a train ticket yesterday for my boyfriend to travel from Sheffield to London this morning at 5.27, it went through on the website fine but when the email came & he went to pick up the tickets it was for tomorrow 11th.

He then had to buy a normal ticket at full price being over £60 but he left the ticket on the train

I've rung up the train company who say they need a proof of purchase that he travelled another way to refund us the original ticket price.

But as he left it on the train we haven't got one, so I was hoping that some kind person on here may have a used train or bus ticket from today from really anywhere in Yorkshire to London that they would post me to use??

Long shot I know buy worth a try, I will of course pay for postage etc.

Thanks for reading this

omelette451

Let me get this straight... you want us to help you with an act of deception?

In any case, train tickets have the time of issue printed on them and usually the guard's date-stamp is personalised so it can be traced to the exact journey used, so you'd better make sure the ticket you send matches with the time of journey he took.

You're lucky they're offering any kind of refund at all: I'd be very suspicious that you didn't just accidentally book the journey for the wrong day in the first place.

gner_ex

coco_custard wrote: »

I booked a train ticket yesterday for my boyfriend

coco_custard wrote: »

but he left the ticket on the train

Okay can't book his own train ticket, looses an expensive ticket (that he may well be able to claim a refund for).... do you tuck him in at night?

Sorry but I'm with Omelette here - this sounds just a little bit too much like an attempt to pull one over.

If your website print off is genuinely dated 10th April then I apologise and will help you further. If he still has the tickets dated 11th April and the website print out then this should be enough to show East Midlands Trains that a mistake occurred. Did he pay for his £60 ticket by credit card or cash? If credit card, then the record there should be all he needs.

coco_custard

Actually it wasn't an act of deception, they admitted fault with the website but needed proof he'd travelled via a different paid method of transport, the problem was he simply chucked his ticket on the train, yes he paid cash to the ticket inspector on the train then discarded the ticket, I booked the tickets for him because I'd registered from this site to get the £5 discount, really no big deal, doesn't anyone ever do things for other people these days?

He chucked the ticket being total opposite of MSE not thinking about making any kind of claim, so thanks for the very personal attacks but it was simply an attempt to ask for a little kindness not accusations of theft.

What is the world coming to when you get attacked by strangers for no good reason other than asking for assistance?

I just decided in my obvious stupidity that I may be able to cobble together a way of getting our money back.

coco_custard

oh and gner_ex he never got the tickets at all, he didn't collect them as he realized they were for the wrong date when I forwarded to email to him which he used his phone at the station to access, he thought i'd messed up, but I hadn't thus my attempts to prove to him as it was their mistake I could sort it. But I couldn't, clearly because I'm a thieving fraudster as opposed to someone at the wrong end of technology

omelette451

coco_custard wrote: »

What is the world coming to when you get attacked by strangers for no good reason other than asking for assistance?

coco_custard wrote: »

But I couldn't, clearly because I'm a thieving fraudster as opposed to someone at the wrong end of technology

Is "I'm at the wrong end of technology" supposed to suggest that perhaps you did get it wrong? I'm confused.

But anyway, I certainly didn't mean to attack you, and gner_ex offered to help you if, as you suggest it was, it turned out that it was the train company's mistake; I'm afraid I don't see how this can be considered an attack.

I'm willing to accept the premises you give, and therefore acknowledge that you're not trying to scam anyone. That said, my position is still the same: what you were trying to do was use someone else's ticket (a ticket with which there was absolutely no problem) to make a claim against the train company, and this, in my book, is wilful deception. The fact that there is a perfectly valid and justifiable motive doesn't change the fact that it's fraud. The train company kindly offered to process the refund but your partner left the ticket, and therefore the evidence, on the train (which, incidentally, should never be done - what if there were ticket checks or barriers on leaving the station?). In my opinion your anger should be directed towards him, not to us.

coco_custard

I don't think I can be any clearer on this than I alreasy have been, I did not make a mistake, it went through as the 10th, but the reservation came through as 11th, it wasn't an attempt at deception or a scam I just thought I could rectify my partners flippancy. It was just a small ask to try & get one, the attack was re tucking him in at night, like he's a moron who can't do anything for himself, I just like to do stuff as I tend to do it cheaper than him.

Wrong end of technology because it seemed to be fine then it turned out it wasn't. I'm not stupid, I did not make a mistake, I just can't make a claim for their error without proving travel by another method.

I'm not angry & shouldn't have to direct my anger at my partner, he didn't know I was trying to sort anything out. I'm just bitterly disappointed that you can't come on here ask for kindness without snide comments & patronizing instructions. Have you never had 'one of those days', you lose something you need, put a bag of shopping down forget to pick it up, get put through to the wrong department by a machine, the list is endless. It may have been a bit cheeky but I was just seeing if someone would help me out of a spot, certainly not bloody scam anyone & I resent the constant need to explain. People post discount codes on this board that have been sent specifically to them I don't go on those threads shooting off how they shouldn't be doing this.

Lemonade_Pockets

I can't help you with a ticket. But did you partner use his card to purchase the second ticket? If so would the rail company accept a bank statment as proof of purchase?

KeithP

Lemonade Pockets, he paid cash...

coco_custard wrote: »

<snip>... yes he paid cash to the ticket inspector on the train ...
<snip>

omelette451

coco_custard wrote: »

I don't think I can be any clearer on this than I alreasy have been, I did not make a mistake, it went through as the 10th, but the reservation came through as 11th, it wasn't an attempt at deception or a scam I just thought I could rectify my partners flippancy.

Well obviously I wasn't quite clear enough in turn. To clarify, I am more than willing to accept that you didn't make a mistake, and therefore I said I do NOT believe you are trying to scam anyone. My reference to 'deception' was to the part where you wanted to use someone else's ticket in place of your own in support of your claim, which IS deception. I think you were getting upset because you know your partner made a silly mistake and, as you've just admitted, you were trying to cover this up in an attempt to 'rectify it'.

the attack was re tucking him in at night, like he's a moron who can't do anything for himself

Now that wasn't me, and I agree with you that it was unnecessary.

gner_ex

coco_custard wrote: »

the problem was he simply chucked his ticket on the train, yes he paid cash to the ticket inspector on the train then discarded the ticket

I apologise for any offence caused. However - there are ticket inspections on the platform at St. Pancras - I really do find it hard to believe that anyone would leave their ticket on the train. Was he given a printed receipt when he purchased this ticket at Sheffield? If this was a return ticket, does he still have the return portion?

If it was a single ticket then it may be that EMT can track this, as they will sell very few single tickets (because a single ticket is £61.50 and a period return ticket £62.50) then compare to CCTV.