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kaspersky/internet problem
damoderby
Posts: 228 Forumite
in Techie Stuff
Hi,wondered if anyone could shine some light on the following issue.
I have Kaspersky internet security installed,recently it has not been updating its database and is telling me my computer is at risk.At the same time the time and date on my computer changed to a date in mid july.
When i correct the time and date Kaspersky rights itself and turns green and lets me know my computer is protected.However i then cannot acces the internet..
If i then change the time and date back to the previous incorrect setting Kaspersky tells me im unprotected but i can get on the internet.
Damian
I have Kaspersky internet security installed,recently it has not been updating its database and is telling me my computer is at risk.At the same time the time and date on my computer changed to a date in mid july.
When i correct the time and date Kaspersky rights itself and turns green and lets me know my computer is protected.However i then cannot acces the internet..
If i then change the time and date back to the previous incorrect setting Kaspersky tells me im unprotected but i can get on the internet.
Damian
0
Comments
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Try there user support number 0870 4432284, if you get stuck look on there website for partners and call them as they can help.0
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Or try 01865 408566 (used Say No To 0870)0
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It sounds like the motherboard battery needs to be replaced, as this keeps the date/time and various other BIOS data while the computer is switched off. Usually easy and cheap to replace e.g. < £2.:doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:0
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