Delicate situation

Micro

I seem to have suddenly got loads of virus on my lap top. Dont want to risk anything (even searching this forum ) before crashing again. Is there any free antivirus stuff I can down load ( i didn't load any after rebooting - i know silly ! ). Or do I have to pay 70 odd quid to get rid of them

geewhiz

Take a look at the thread at the top of the forum:

http://forums.moneysavingexpert.com/showthread.html?t=133269

i8change

You don't need to pay. Somebody helpful and knowledgeable like AliEnRIK will be along in a bit and help you get rid. You might need to post again and title it "Please help with virus" though.
Hope you get sorted.

aliEnRIK

Download MALWAREBYTES (Click 'DOWNLOAD NOW')
http://www.download.com/Malwarebytes-Anti-Malware/3000-18510_4-10804572.html?cdlPid=10997763
UPDATE and FULL scan
Post the log here after its deleted everything

Download HIJACK THIS (Click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
reboot
SCAN and post the log so we can see whats running

Micro

Thanks all. Seems at least I can safely use the internet now without crashing. Do you want me to post that log on here. I'm sorry to be a pain but can someone help me out with a good free antivirus

gaming_guy

a good free anti-virus would be avira antivir - https://www.free-av.com

you may also need a firewall, i'd recommend either the comodo firewall or pc tools firewall

aliEnRIK

dont install any av programs yet as they might be effected by the viruses etc you have now

and yes ~ post the logs on here please (Copy and paste)

Micro

OK Thanks all. Will post the logs ( if I can find the bloody things again ! ) Down loading ad-aware ( what ever that is ? ) will down load the anti virus stuff later. Thanks again for your help

aliEnRIK

Open Malwarebytes, goto LOGS and the logs in there

Hijack you can just rerun if you lost it

Ms-Pacman

aLienRIK helped me and many others so not sure what above nasty comment is about. Just ignore it.

Micro

Still having a few problems. I'm trying to load up the antivirus suggested but it seems to take me to a page that I finally have to fork out 70 od quid for ! Also when I switch the laptop on I get a msg which says something like ccapp.exc error and to run chkdsk utilty - what is this ?

Thanks