BMI Baby, Beware credit card charge

lynnel_4

Beware the £4.95 credit card charge for booking flights online with BMI Baby. The details of the charge are set in small print on the "summary" (of flights) page not on the "payment" page.
On the payment page, there is a listing, alongside flight charges, for a credit card charge but this is set at £0.00. If you then enter details of a credit card, there is no warning that a fee will be charged for this, nor is the total amount due recalculated to show a credit card charge. Payment of what appears on screen to be the total amount due is taken & a further £4.95 then added, which only becomes apparent in the confirmatory e-mail. This hardly seems to be fair dealing with customers.
To test what I consider to be the non user friendliness of this site, I asked a couple of friends to check it out. Had they been booking flights for real & pressed the payment button they too would have made the mistake I did & been charged the £4.95 credit card fee.

Felix

When I used it a couple of weeks back, as soon as I changed to credit card it recalculated the amount. Best contact BMI.

PBA

Agree with Felix (just tried it) and sorry you are wrong. I can see it's a bit misleading as where you select the card type is underneath the box showing the fee, so if you'd already scrolled past then you wouldn't see it. However the line stating "Want to avoid future bmi credit card booking fees?" should really have suggested to you that there would be a credit card fee