We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Wedding dvd

I really didnt want to go down this route but its came to the point that were just being fobed of with excuses,the trust is gone and im so afraid were never going to receive our wedding dvd.

We paid £1200 and got married in september.

Have emailed/rang loads of times insisting that we need to know when we shall receive it.At first I didnt want to be pushy incase it was rushed and didnt live up to the fantastic samples they have on their website.

What do we do im so worried and upset

Comments

  • Tozer
    Tozer Posts: 3,518 Forumite
    What are the excuses?

    We got married in September as well - and had the DVD round about November with excellent production.
  • DAB1209
    DAB1209 Posts: 73 Forumite
    Hi,excuses range from him being unwell for couple months so was behind in work,waiting to receive dvd cases before he can send dvd.We were promised it in january then heard nothing until start of march and again was told it would be with us in several weeks.
  • Mark_Hewitt
    Mark_Hewitt Posts: 2,098 Forumite
    File in the small claims court for your money back. That, at least, will get his attention!
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you had a Wedding Insurance Policy it might include Legal Protection Cover and / or Legal Advice about the wedding. You may also find you home insurance includes Legal Protection / Legal Advice
  • Tozer
    Tozer Posts: 3,518 Forumite
    File in the small claims court for your money back. That, at least, will get his attention!

    I suspect it is not about getting the money back...

    OP - you may need to force the issue somehow. Can he prove to you that he has the recording (e.g. sending stills, etc).
  • Optimist
    Optimist Posts: 4,557 Forumite
    Part of the Furniture
    Do feel free to name the company concerned
    "The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."

    Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)
  • Mark_Hewitt
    Mark_Hewitt Posts: 2,098 Forumite
    Tozer wrote: »
    I suspect it is not about getting the money back....

    Of course it's not. The point of asking for your money back is to push him into supplying the product.
  • Tozer
    Tozer Posts: 3,518 Forumite
    edited 9 April 2009 at 2:50PM
    Of course it's not. The point of asking for your money back is to push him into supplying the product.

    Then ask for an order of specific performance compelling the company to complete its contract with you.

    Getting the money back is a useless remedy and will then extinguish other rights.
  • DAB1209
    DAB1209 Posts: 73 Forumite
    Thanks for all advice

    After a rather stern email we have today received the highlights of our dvd.So I guess thats a relief that he actually has the recording.Must say it was fab and its making me more impatient to receive the full dvd.

    Will keep you posted.
  • Tozer
    Tozer Posts: 3,518 Forumite
    DAB1209 wrote: »
    Thanks for all advice

    After a rather stern email we have today received the highlights of our dvd.So I guess thats a relief that he actually has the recording.Must say it was fab and its making me more impatient to receive the full dvd.

    Will keep you posted.

    Good - they've got something! Just keep the pressure on - firm but polite and I am sure you will get it shortly.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.