Constant calls from creditors to mum in law!

fermi

I they kept ringing after that she could give them the number for her local Trading Standards office. :rotfl:

Bluebelle72

LOL Fab! Bet you have the number for that too ROFL!! x

skylight

The best and quickest way to sort this out is to get MIL to call BT and tell them that she has been getting obscene phone calls (cos they are) all times of the day and wants a new number. They will change for free under those circumstances (dont tell them who the calls are from) and it will take a few days.

You and OH can be there when she does it - she can make the call, confirm her details with BT and tell them that she is a pensioner and wants you or OH to deal with it for her and hand the call to you.


Okay - so she will have to call her friends and famil to give them the new number, but thats actually a good excuse for a natter! Or you could buy her the notepads and stamps to write to tell everyone important. Make sure that you register the new number with TPS asap.



Its the best thing to do. Its the fastest and easiest one. Complaining is the "right" course of action, but it can take weeks if not months and to be honest, most ignore the letters anyway and then you have to make a further complaint to the OFT who are snowed under - making it Autumn before anything is done.

Tobiwan_Kenobi

I've been getting calls from "RMA on behalf of MBNA", I've informed them on umpteen occasions that I am BR and given them full details twice. They are now calling daily, in fact I've just put the telephone down on them. I shall now be writing to their MD and copying in the OR and Trading Standards informing them that I shall take legal action if they call me any more.

The most recent telephone jockey told me they have not stopped as I have not completed their security questions therefore they don't know it's me. I explained that I have no debt with them, so why would I answer any security questions! The OR agreed with my stance on this.

Bluebelle72

skylight wrote: »

The best and quickest way to sort this out is to get MIL to call BT and tell them that she has been getting obscene phone calls (cos they are) all times of the day and wants a new number. They will change for free under those circumstances (dont tell them who the calls are from) and it will take a few days.

You and OH can be there when she does it - she can make the call, confirm her details with BT and tell them that she is a pensioner and wants you or OH to deal with it for her and hand the call to you.


Okay - so she will have to call her friends and famil to give them the new number, but thats actually a good excuse for a natter! Or you could buy her the notepads and stamps to write to tell everyone important. Make sure that you register the new number with TPS asap.



Its the best thing to do. Its the fastest and easiest one. Complaining is the "right" course of action, but it can take weeks if not months and to be honest, most ignore the letters anyway and then you have to make a further complaint to the OFT who are snowed under - making it Autumn before anything is done.

I understand where you're coming from hun, and, personally, that would be my course of action, but I'm afraid his mum won't change her number, they have had the same number for years and years and no amount of persuasion will get them to change it. So I guess it will just have to be some simple choice of words, how about if I get her to say, "You are hassleing me, you are breaking the law, if it happens again you will be reported" ? what you reckon to that, simple for her to say and to the point?