LCS Civil Enforcement - E.On problem.

cally6008

Just received a letter this morning from LCS Civil Enforcement.

The letter says that they have looked into an old address of mine between 12/01/2007 and 14/12/2008 and believe that I am responsible for paying the full amount.

I know for a fact that I only lived at said address for 6 months anyway so thats dropped the amount down by 75% (I hope).

My dad is certain that E.On wasn't even supplying the electric to the property, not to my flat anyway (house split into 2 flats). E.On did the Gas for definite (got proof of this) and we're pretty certain it was Npower supplying electric. Is there any way we can check this anywhere ?

I'm in a blind panic trying to locate a box that has all my papers in it from when we moved into our current home as this has tenancy agreements in etc <anyone fancy a guess at to where it could be>.

Havent rang them yet ? Probably won't. Need to find all relevant paperwork first .. don't I ?

Businessgirl

Ok, thats not too bad.

Have a chat with Npower, and get them to look into their records. Explain that E.on is trying to charge you for something you did not use.

Also, maybe an E.on representative here can help.

Good luck!

E.ON_Company_Representative

Hi Cally6008,

It’s a good idea to dig out all your old paperwork, this will be pretty helpful in sorting this out.

My advice would be to contact E.ON directly rather than talking to LCS, E.ON will have access to all the details needed to identify where this balance is from.

First of all the bill is clearly wrong, if it doesn’t cover the correct period you lived at the property it needs correcting straight away, E.ON need to call off LCS whilst this is being investigated.

It is important that we can establish who supplies the property and whether the balance is valid.

There are many variables that sound like they need clearing up so definitely contact E.ON for help with this.

Brian

cally6008

Hi Brian, I'll send you a reply when I know more as I need to phone up the Meter Operators number and get them to track down the actual meter serial number for the flat.

Darn these dodgy landlords who split houses into flats without getting the flats numbered and properly registered with all the relevant authorities. Some places didn't have it registered as 2 seperate flats etc etc etc.

cally6008

Several phone calls later and it would appear that EOn are chasing an imaginary debt as there is no record of them having supplied electric to the property since 2001 and earlier.

Where to go from here ?

cally6008

Just rang Eon up and it turns out its for the gas not the electric (where the heck I got electric from I don't know).

I do have prepay statements from Gas though and they have record of me paying etc but don't have record of me moving out (even though I'm sure I told them).

They want me to fax a copy of old tenancy agreement (went in bin, oops) but she said a copy of new tenancy agreement for this house I'm in now "should" suffice but she can't guarantee it.

She said to fax it to LCS as well with a note saying I've been in touch with Eon etc. She says it will take 10 days or so to filter through the system and hopefully get sorted out.

cally6008

The letter from LCS Civil Enforcement wanted £987.95.

Got a letter yesterday from S.R.J. Debt Recoveries asking for £556.10.

They can go swivel. Waiting until 8am and then going to give Eon what for.