Ticketmaster

Joannef_2

Has anyone been able to get onto the Ticketmaster UK website today? I've been trying to order tickets since last night but can't get on there.

Sagz_2

The home page opens ok for me but I bought a ticket yesterday afternoon but haven't received any email confirmation - not sure if they usually send one or not

Joannef_2

Thanks for the reply. Yes, you do normally get an email confirming a booking but I think if you are registered you should be able to look at any outstanding orders on the site.

I still can't get on the home page. My internet is working fine on every other site I've been on.

jollyme

It's working fine for me. Have you tried clearing Cookies?

Joannef_2

jollyme wrote: »

It's working fine for me. Have you tried clearing Cookies?

Yes, just tried clearing cookies. It's weird as I was on there last night trying to book tickets and it kept allocating me the same two seats that I didn't want so I clicked on the option to reject the seats and tried booking others and then I couldn't get on the website.

Maybe I had too many attempts at rejecting the seats.

jollyme

Hmmm, very strange, I'm afraid you have me stumped there. I imagine you've tried the old switch it all off and start again? Perhaps try posting on the techie board.

Joannef_2

Thanks, I hadn't thought of trying the techie board. I'm going to try the ticket site again later tonight and if I still can't order I'll try the techie board.

suzey1

Sometimes Ticketmaster lock you out of their system for 24 or 48 hrs. This happens if you turn down the tickets that they offer and still keep trying for better tickets! I have been locked out twice, I turned down tickets about 20 times hoping for better ones and then it decided to lock me out!!! Pain when they don't always give their best tickets at first!

Joannef_2

suzey1 wrote: »

Sometimes Ticketmaster lock you out of their system for 24 or 48 hrs. This happens if you turn down the tickets that they offer and still keep trying for better tickets! I have been locked out twice, I turned down tickets about 20 times hoping for better ones and then it decided to lock me out!!! Pain when they don't always give their best tickets at first!

I think that's what happened to me as the site stopped working Saturday about 7pm and last night I tried again about 9pm and it let me on there. The only thing is it then offered me the exact same seats that I had been rejecting the previous night!