We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
phone call from energy helpline!
Hi Guys
Has anyone else who's just done the switching process recieved a call from the energy helpline apologising for the fact that it's not been processed yet and offering alternatives?
I only did the switch thingy on 27th Feb and was under the impression it could take weeks - so was somewhat discombobulated to get this call. Or could it be because I did the switch the day before Powergen announced its price rise and they're now taking this into account?
According to them my max saving is now down to 20% (from 38%) (this is with npower online - yet when I use their comparison doo-dad it tells me I could save 39%) or - get this - I could re-sign with BG and pay an extra £76 for the privilege of not having any more price rises for the next two years. (Hollow laugh)
Have told them I will call back on Monday cos brain not working - and hopefully some good words from you folks over the weekend.
Thanks
Has anyone else who's just done the switching process recieved a call from the energy helpline apologising for the fact that it's not been processed yet and offering alternatives?
I only did the switch thingy on 27th Feb and was under the impression it could take weeks - so was somewhat discombobulated to get this call. Or could it be because I did the switch the day before Powergen announced its price rise and they're now taking this into account?
According to them my max saving is now down to 20% (from 38%) (this is with npower online - yet when I use their comparison doo-dad it tells me I could save 39%) or - get this - I could re-sign with BG and pay an extra £76 for the privilege of not having any more price rises for the next two years. (Hollow laugh)
Have told them I will call back on Monday cos brain not working - and hopefully some good words from you folks over the weekend.
Thanks
"When I get a little money I buy books; and if any is left I buy food and clothes" - Erasmus
0
Comments
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards