We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

malware question for alienrik

GT60
GT60 Posts: 2,368 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
Hi ya
I have done a full scan using malware bites and it found 18 infections.
I have click remove them so that they are in quartine.
I am now scaning with Norton and then Dr web and super antispyware.
Finishing some time tomorrow.
The question is can i go back to malwarebites and delete the quaratined items and forget it all.
This will make the pc clean again wont it?
Ta Niall
Spending my time reading how to fix PC's,instead of looking at Facebook.
«1

Comments

  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    No clue

    Depends on what the problem is

    Persnally I WOULDNT try Doc Web just yet (I only use that in emergencies)
    Goto Malwarebytes and LOGS and post the WHOLE of the last log please

    reboot (After youve run your other scans)

    Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_hijackthis/
    Click DO A SCAN AND SAVE A LOGFILE (Takes seconds) then post the log so we can see whats running
    (do NOT do anything else with Hijack but scan and post the FULL log)
    :idea:
  • GT60
    GT60 Posts: 2,368 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Ok i will post it later or tomorrow
    Thanks
    Spending my time reading how to fix PC's,instead of looking at Facebook.
  • GT60
    GT60 Posts: 2,368 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi here is the malware log and the hi jack

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 9
    Registry Values Infected: 9
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    HKEY_CLASSES_ROOT\CLSID\!!08165ea0-e946-11cf-9c87-00aa005127ed} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\!!7d559c10-9fe9-11d0-93f7-00aa0059ce02} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\!!7fc0b86e-5fa7-11d1-bc7c-00c04fd929db} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{abbe31d0-6dae-11d0-beca-00c04fd940be} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{f5175861-2688-11d0-9c5e-00aa00a45957} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{d8bd2030-6fc9-11d0-864f-00aa006809d9} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{e3a8bde6-abce-11d0-bc4b-00c04fd929db} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{e6cc6978-6b6e-11d0-beca-00c04fd940be} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{e8bb6dc0-6b4e-11d0-92db-00a0c90c2bd7} (Trojan.BHO) -> Quarantined and deleted successfully.
    Registry Values Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\!!08165ea0-e946-11cf-9c87-00aa005127ed} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\!!7d559c10-9fe9-11d0-93f7-00aa0059ce02} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\!!7fc0b86e-5fa7-11d1-bc7c-00c04fd929db} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{abbe31d0-6dae-11d0-beca-00c04fd940be} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{f5175861-2688-11d0-9c5e-00aa00a45957} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{d8bd2030-6fc9-11d0-864f-00aa006809d9} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{e3a8bde6-abce-11d0-bc4b-00c04fd929db} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{e6cc6978-6b6e-11d0-beca-00c04fd940be} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{e8bb6dc0-6b4e-11d0-92db-00a0c90c2bd7} (Trojan.BHO) -> Quarantined and deleted successfully.
    Registry Data Items Infected:
    (No malicious items detected)
    Folders Infected:
    (No malicious items detected)
    Files Infected:
    (No malicious items detected)
    Spending my time reading how to fix PC's,instead of looking at Facebook.
  • GT60
    GT60 Posts: 2,368 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 17:36:34, on 02/04/2009
    Platform: Windows XP SP3, v.5657 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16791)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Comodo\CBOClean\BOCORE.exe
    C:\Program Files\Norton Internet Security\AddOns\Norton AddOn Pack\Engine\3.1.0.7\ccProxy.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe
    C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Documents and Settings\nial\Desktop\Downloads\HiJackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig
    O2 - BHO: Adobe PDF Reader Link Helper - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Symantec NCO BHO - !!602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - !!6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\IPSBHO.DLL
    O2 - BHO: Windows Live Sign-in Helper - !!9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: Norton Toolbar - !!7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: !!17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: !!2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: !!30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: !!44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
    O16 - DPF: !!5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
    O16 - DPF: !!644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: !!6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
    O16 - DPF: !!6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1220373126859
    O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Norton Internet Security\AddOns\Norton AddOn Pack\Engine\3.1.0.7\ccProxy.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD DE\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    --

    can you tell where the infections have come from with the malware?
    so i can stop the little darlings going back on the sites.

    the norton and superantispyware scans where clear.
    All scans where Full scans
    Thanks for your help Niall
    Spending my time reading how to fix PC's,instead of looking at Facebook.
  • Nigella_2
    Nigella_2 Posts: 355 Forumite
    I've had similar results in Malwarebytes!

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 9
    Registry Values Infected: 9
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\CLSID\!!08165ea0-e946-11cf-9c87-00aa005127ed} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\!!7d559c10-9fe9-11d0-93f7-00aa0059ce02} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\!!7fc0b86e-5fa7-11d1-bc7c-00c04fd929db} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{abbe31d0-6dae-11d0-beca-00c04fd940be} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{f5175861-2688-11d0-9c5e-00aa00a45957} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{d8bd2030-6fc9-11d0-864f-00aa006809d9} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{e3a8bde6-abce-11d0-bc4b-00c04fd929db} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{e6cc6978-6b6e-11d0-beca-00c04fd940be} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{e8bb6dc0-6b4e-11d0-92db-00a0c90c2bd7} (Trojan.BHO) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\!!08165ea0-e946-11cf-9c87-00aa005127ed} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\!!7d559c10-9fe9-11d0-93f7-00aa0059ce02} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\!!7fc0b86e-5fa7-11d1-bc7c-00c04fd929db} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{abbe31d0-6dae-11d0-beca-00c04fd940be} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{f5175861-2688-11d0-9c5e-00aa00a45957} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{d8bd2030-6fc9-11d0-864f-00aa006809d9} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{e3a8bde6-abce-11d0-bc4b-00c04fd929db} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{e6cc6978-6b6e-11d0-beca-00c04fd940be} (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{e8bb6dc0-6b4e-11d0-92db-00a0c90c2bd7} (Trojan.BHO) -> Quarantined and deleted successfully.
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Im afraid ive no clue on WHERE they came from

    But Nortons cr*p and id REALLY suggest using FIREFOX with the NOSCRIPT plugin in place of internet explorer

    Download FIREFOX
    http://www.mozilla-europe.org/en/firefox/

    NOSCRIPT
    https://addons.mozilla.org/en-US/firefox/addon/722


    NOSCRIPT works by blocking ALL website scripts (Which is how dodgy websites infect your computer ~ the easiest way to catch a virus after downloading). So you need to UNLOCK all websites you use for them to work properly (Like this one for example)
    It also prevents 'page hijacking' (clicking to goto a BANK page for example and being redirected to a BOGUS page which would give scammers your login details!)
    I personally set it so that it DOESNT show messages about blocked scripts. Then all you need to do is use common sense. Think to yourself 'does the site work ok'? If so it doesnt need touching. But if you wanted to watch a video on youtube say, youd need to unlock parts of it. Look bottom right, If theres ANY red on the 'S' symbol, then something is being blocked.

    (You will also need the other addons like FLASH etc)
    http://www.google.com/tools/firefox/toolbar/FT5/intl/en-GB/index.html
    https://addons.mozilla.org/en-US/firefox/browse/type:7
    :idea:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Run COMBOFIX next (Just follow the simple instructions it gives)
    Post the WHOLE log it produces here (Split into sections if need be)
    :idea:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    oh dear!

    Lets hope it pans out ok
    :idea:
  • GT60
    GT60 Posts: 2,368 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    aliEnRIK wrote: »
    oh dear!

    Lets hope it pans out ok




    ???????????????????????????????????????:confused:
    Spending my time reading how to fix PC's,instead of looking at Facebook.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.5K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.5K Spending & Discounts
  • 245.5K Work, Benefits & Business
  • 601.5K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.