Help and support not working in XP

f3lix

Hi, I've had this problem for a while, cant remember how long.
If I click on help and support in my Windows XP nothing happens.
Any ideas anyone,
thanks.

Slayerx

Hmm thats a strange one, have you checked to make sure you have all the essential updates and service packs?

f3lix

I've got service pack 2 and regular updates.

Chippy_Minton

Go to http://www.kellys-korner-xp.com/top10faqs.htm and click on the question mark next to 'Why doesn't Help and Support work?' for a solution.

f3lix

Chippy_Minton wrote:

Go to http://www.kellys-korner-xp.com/top10faqs.htm and click on the question mark next to 'Why doesn't Help and Support work?' for a solution.

Thanks Chippy_Minton will give it a go.

Chippy_Minton

I'd try the simple solutions on that page first:

Go to Start/Run and type in helpctr -regserver

if that doesn't fix it:

Start/Run and type in regsvr32 /u hhctrl.ocx

f3lix

Chippy_Minton wrote:

I'd try the simple solutions on that page first:

Go to Start/Run and type in helpctr -regserver

if that doesn't fix it:

Start/Run and type in regsvr32 /u hhctrl.ocx

No luck with that.

Chippy_Minton

Have you run any registry cleaners? If so, that page has a script which repairs the Help and Support registry settings.

wonderfullife_2

Hi
Go to Control Panel, Adminstrative Tools, Services, and check that Help and Support is enabled and and set to automatic.

Hope this helps

Jeff105

Is that an oxymoron, Microsoft Help and Support!!

;-)

John_Gray

The peculiar irony is that quite often it is helpful and supportive!

John