We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Moving Tiscali connection

Weeza
Posts: 9 Forumite
I'm 6 months through my contract with Tiscali, (homephone and broadband) and I'm moving to a new place.
Originally Tiscali said it would take 10-15 days, but now they are saying I have to set up a new account with BT, cancel my existing contract with Tiscali, pay a £90 set up fee and sign to a new contract with Tiscali for another year.
Surely this isn't allowed and I should be able to move my connection no problem?
I know I know. A fool for going with Tiscali, but it was all I could afford.
Originally Tiscali said it would take 10-15 days, but now they are saying I have to set up a new account with BT, cancel my existing contract with Tiscali, pay a £90 set up fee and sign to a new contract with Tiscali for another year.
Surely this isn't allowed and I should be able to move my connection no problem?
I know I know. A fool for going with Tiscali, but it was all I could afford.
0
Comments
-
Is it a new house?
It may be a case of BT having to connect a line - which then binds you for 12 months. If you want to buy out of it, you pay for the remainder of the term.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.6K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.6K Work, Benefits & Business
- 600K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards