How FOS Calculate Refunds

emmma923

that is what i am unsure of... i have sopken to a few people at fos and asked why it is being re-assessed but they just keep saying to wait on the 'business' contacting me which is now what i am going to do...tbh it was a pretty stressful few weeks with over £1k on my card that i hadnt acutally spent! It makes me wonder if the fos have acutally read my complaint letter and took it to be another ppi amount complaint...

[Deleted User]

emmma923 wrote: »

..2 weeks later the outstanding amounts were paid and a goodwill payment appeared in my bank,

Again I ask; What is the problem?

emmma923

My complaint was how the payments were handled not the amount so i am curious as to why they are re-assessing the ppi.

Yes they rectified the mistake but this was 2 weeks after telling me there was no error and to take my complaint to the ombudsman which i did.

i dont have a problem i am just curious if anyone has had a similar expreience

[Deleted User]

emmma923 wrote: »

Yes they rectified the mistake but this was 2 weeks after telling me there was no error and to take my complaint to the ombudsman

Why do you want to know if other posters have had mistakes rectified?

emmma923

i thought these forums were for people to post questions and share experiences??

if you haven't had any experience with my situation why are you quizzing me?

[Deleted User]

emmma923 wrote: »

if you haven't had any experience with my situation why are you quizzing me?

Because I post here a lot and want to know why you want to hear that others share your experience.
I very much doubt you'll receive any response from others, so please lose the "attitude".

emmma923

I have no attitude and apologise if this is what you think. To me the tone of your messages are very blunt and dont come across as 'friendly' forum chat. I am confused as to why i have to provide a reason for asking if anyone out there has been in a similar situation to this.

The reason for my post was purely curiosity as i have never been in this postion or gone to the Ombudsman before. If there happened to be anyone out there who had a similar experience it would have been nice to share with them...nothing else.

I don't post regularly but this is because I have usually been able to find answers to questions i have in the threads where people have asked similar questions. This is one of the few times I haven't found anything, hence my post.

thank you

boots114

Morning hope you are all well.

my head hurts with reading all these figures (LOL).

Could some one give me a rough idea as to how much i could stand to get on the following:-

Loan over 72 months
PPI (insurance paid) £60 per month.
Taken out Nov 2003
Paid in full Nov 2009

Best regards and thanks in advance.
J

amersall

boots114 wrote: »

Morning hope you are all well.

my head hurts with reading all these figures (LOL).

Could some one give me a rough idea as to how much i could stand to get on the following:-

Loan over 72 months
PPI (insurance paid) £60 per month.
Taken out Nov 2003
Paid in full Nov 2009

Best regards and thanks in advance.
J

You will get 72 x £60 and the 8% interest.
Did you make a claim at all on the insurance? if you did they take this back, if not, brilliant:D
Did you pay the loan to term end or settle early?, I know you put the term but did you pay all this?.

boots114

amersall wrote: »

You will get 72 x £60 and the 8% interest.
Did you make a claim at all on the insurance? if you did they take this back, if not, brilliant:D
Did you pay the loan to term end or settle early?, I know you put the term but did you pay all this?.

thanks for that - yes the loan was paid off in full and no claims made. Is the 8% just based on the full 72x60 or otherwise.
J