should there be some compensation?

cloudedjudgement

Hi
I purchased a second hand car. Less than four weeks later, Bosnian lorry driver rolls back into the side of my parked car. Through my insurance the car was collected for repair. This well known company returned the car two and a half weeks later. The repair was great, as you would expect.
However, whilst returning the car mats to the car I noticed oil marks in the drivers’ foot well.
Ok, I know these things can happen. Then on closer inspection of the interior I found a spillage on the back seats which has dried orange. By now the great repair has been soured a little. But then I found a 30mm cut in the drivers seat, where it looks as thou somebody’s used it as a cutting board.:mad:
Do you think I’m over reacting or should there be some compensation?

goldspanners

why compo?
getting it repaired or parts replaced that were damaged should be enough?
how much compo do you feel you deserve?
its annoying but it does happen unfortunatly.

cloudedjudgement

I did say these things happen. I know it not a dentist surgery.
But I believe the car should have been returned in the state it left( minus the accident damage).

goldspanners

cloudedjudgement wrote: »

I did say these things happen. I know it not a dentist surgery.
But I believe the car should have been returned in the state it left( minus the accident damage).

you are correct,so how much compo do you want, £1000? that seems fair enough,plus the repairs obviously.

cloudedjudgement

No ,money isn’t my focus of intent.
Would it be unreasonable for a full valet and repair to seat.

goldspanners

cloudedjudgement wrote: »

No ,money isn’t my focus of intent.
Would it be unreasonable for a full valet and repair to seat.

its worth asking,but you have seen thier poor attention to detail so do you really want then spending more time than is necessary in your car? i wouldnt.

uktyler

I would contact the repairers and expect them to put it right. You may not get a new seat, but the old one should at least be recovered, and the oil in the footwell cleaned. I would also take the car to another garage to have the repairs inspected.
As goldspanners states they may have done more damage, or neglected to fully repair something more important.

hewhoisnotintheknow

being put back the way it was and a good valet and polish would seem fair to me

MaximumImpact

you are correct,so how much compo do you want, £1000? that seems fair enough,plus the repairs obviously.

I think that replacing the car new for old would be reasonable compo, don;t you???

goldspanners

MaximumImpact wrote: »

I think that replacing the car new for old would be reasonable compo, don;t you???

yes, that sounds even better.

loofer

I wouldn't be suprised if the garaged denied there carelessness and neglect.

How would one go about proving that it was them that damaged it? I suppose it's at that point that most would give up as it's not worth the hassle.