PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Is a Landlord Required by Law to Hold a Key?

Options
Hello All,

I'm posting on behalf of a friend. He is in rented accommodation, & earlier this week managed to leave the house without his key.

He called the management company & the actual landlord, but neither had a spare key. he ended up having to pay a locksmith £200 to gain access again.

Anyway, my question is - is a landlord, or their agent, legally required to hold a spare key?

Many thanks,
Emily.
«1

Comments

  • sooz
    sooz Posts: 4,560 Forumite
    I don't think that they are obliged to. Most do, incase of emergencies. However, tenant locking themselves out is not a LL emergency. That's what neighbours are for.
  • Snakeeyes21
    Snakeeyes21 Posts: 2,527 Forumite
    theres no legal obligation for a LL or LA to hold a key.
    if a LL or LA i used had a key id change the locks anyway.
  • Mrs_pbradley936
    Mrs_pbradley936 Posts: 14,571 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Even if they have a key they are not obliged to give it to you although I would. Look at it this way if it was not rented i.e. it was mortgaged and this happened would you expect Nationwide or whoever you got your mortgage from to have a key? It is not nice for your friend to have had to pay a locksmith but it was nobody else's fault or responsibility.
  • tbs624
    tbs624 Posts: 10,816 Forumite
    Emid wrote: »
    Hello All,

    I'm posting on behalf of a friend. He is in rented accommodation, & earlier this week managed to leave the house without his key.

    He called the management company & the actual landlord, but neither had a spare key. he ended up having to pay a locksmith £200 to gain access again.

    Anyway, my question is - is a landlord, or their agent, legally required to hold a spare key?...
    As the others have said, there is no such legal requirement - and usually it would state in the tenancy agreement whether or not the LL retains a key to the property.

    As an adult , presumably your friend will have learnt from his expensive error.;)
  • Emid_3
    Emid_3 Posts: 16 Forumite
    Part of the Furniture Combo Breaker
    Thanks for your quick response everyone, I thought that was probably the case but wanted to know just in case.
    tbs624.....yes, think he's definately learned from his error - he told his girlfriend not to do the exact same thing half an hour before he did it too!
  • theres no legal obligation for a LL or LA to hold a key.
    if a LL or LA i used had a key id change the locks anyway.


    99.9% of Landlords will never enter a tenants home without their permission, only a devious snake would change their locks.
  • Snakeeyes21
    Snakeeyes21 Posts: 2,527 Forumite
    99.9% of Landlords will never enter a tenants home without their permission, only a devious snake would change their locks.

    thats where your wrong. more landlords than you think enter illegally.
    you just have to look at verious forums to see how many complaints are made.
    would a tenant even realise if their landlord even entered illegally?
    how does it make me a devious snake for wanting to ensure my contents insurance is valid? theres no valid reason a LL or LA would need a key unless they wanted to gain access illegally.
  • DrScotsman
    DrScotsman Posts: 996 Forumite
    Part of the Furniture Combo Breaker
    you just have to look at verious forums to see how many complaints are made.

    0.01% of the (British) people who browse the Internet is still a lot of people; just because you see a lot of complaints doesn't mean it's common. Not to mention it's not like the people with perfectly good landlords make topics about it on forums.
    would a tenant even realise if their landlord even entered illegally?

    Sorry, what exactly is it that you have in mind that this illegally-entering landlord is doing? If it's stealing then yes a tenant would probably notice. If it's...well I'm kinda out of ideas, besides doing something in good faith like fixing something, which the tenants would probably notice.
  • clutton_2
    clutton_2 Posts: 11,149 Forumite
    ""theres no valid reason a LL or LA would need a key unless they wanted to gain access illegally.""

    yes there is

    a LL is allowed legally to enter a property "in an emergency" - and that has not been defined in law - but most "reasonable" folks would assume, gas leak, fire, tenant phoned you and is lying on the floor with broken leg, whatever you think is an emergency

    many would also argue that a LL has a right of entry for repairs - i am not sure of that one

    entry is not permissible for any other reason without the tenants permission, even if it says so in their tenancy agreement
  • silvercar
    silvercar Posts: 49,561 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Unless the landlord lived next door, I would expect the landlord or letting agent to make a charge for visiting the property to provide access.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.