Compensation for trip

topyam

Hi everyone,

I need some travel advice..

My fiance and I were booked on a single flight with Ryanair at the weekend. When heading through security, it was announced that the flight would be delayed for eight hours. As the next flight with Ryanair was too late, I headed to the desk where the worker said that all she could do would be to refund the flight.

- Will the refund be the total price I paid, or will it be minus the taxes & charges and debit card fee?
- How long will it take?

I had to book a new flight with flybe. This cost us more than the ryanair flight.
We also had train tickets pre-booked on the Stansted express. As we would not be flying into this airport, and flying into Gatwick instead, we had to buy a new set of tickets for the Gatwick Express.

As you can see, Ryanair delaying their flight for 8 hours has made us considerably out of pocket.

What advice do you have for me?

FH_Brit

This is why Travel Insurance is usefull - even staying in the UK - If you booked by creditr card ask their customer service if your card has travel insurance and if you do have an anual travel insurance you may be able to claim froim that.

topyam

I do have travel insurance - will have to check it out.

Thanks!

Voyager2002

Check out the EU regulations.

You should be able to claim (from Ryanair) the cost of your new tickets (air and rail).