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restore PC & laptop to factory settings

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  • cindyhove
    cindyhove Posts: 582 Forumite
    When I got the pc's xp etc was already loaded on. Will a factory resore delete this as well?
  • intel
    intel Posts: 6,404 Forumite
    1,000 Posts Combo Breaker
    cindyhove wrote:
    When I got the pc's xp etc was already loaded on. Will a factory resore delete this as well?

    Factory restore will restore your PC as if you have just got it out of the box
  • dinkie_2
    dinkie_2 Posts: 198 Forumite
    cindyhove wrote:
    When I got the pc's xp etc was already loaded on. Will a factory resore delete this as well?

    Hi cindyhove

    I needed to use the Windows XP CD to do the process I described. I hadn't ordered this disk when I ordered the computer, so made the one backup copy you are allowed to make ... there's a shortcut on one of the startup menus, the "Dell" one I think ... click on this, with a blank disk in the CD-ROM drive ready. It's very straightforward ... just follow the instructions, then you'll have a Windows XP backup CD.

    You need this XP disk in the CD-ROM drive when you restart the computer, as I did at the beginning of the process I described, the process that will format your computer to how it was when it arrived. None of the trial/demo programs will be on your machine e.g. AOL, Tiscali, Corel, Paintshop Pro etc after doing the process I described. You can then get drivers etc off the Dell site by typing in your TAG and then being taken to the relevant download section.

    I've since asked Dell for the original Windows XP disk and resourceCD, and the pack's due on Wednesday, so it might be worth you contacting them. At first they very quickly sent out a pack, but it was for the wrong system, so it's been a couple of weeks arranging getting the right pack. Remind them what computer you have when you contact them.

    I was very nervous incase there were problems after restoring the computer, as it was the first time I'd done it and I had no resourceCD, but all's well and the drivers that would be on the resourceCD are all on the Dell site, apart from Sonic, but that's not an essential program.

    Cheers, Cat
  • rutters
    rutters Posts: 127 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    when restoring a PC does this remove all trace of it's previous activity? I'm thinking of when you buy a second hand PC and want to wipe it first.
    Also I have a PC running on Win98, I still have the original recovery CDs. Could I run these on another PC?

    cheers
    Before you criticise someone, you should walk a mile in their shoes.
    That way, when you criticise them, you're a mile away and you have their shoes.
  • intel
    intel Posts: 6,404 Forumite
    1,000 Posts Combo Breaker
    rutters wrote:
    when restoring a PC does this remove all trace of it's previous activity? I'm thinking of when you buy a second hand PC and want to wipe it first.
    Also I have a PC running on Win98, I still have the original recovery CDs. Could I run these on another PC?

    cheers

    It does wipe everything unless an uber geek really wants to find stuff they can but I wouldnt really worry about that.. as you have to be a real sad basket to go hunting an old PC for someones info..

    And if you have all the Win98 stuff yes you can use it on another PC.

    I mean should you "Mmmm tricky that one" can you well yes and Win98
    is so kinda forgot about I would as well its your own CDs
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