Long Haul Exit Seats

thatsfabulous

I do sympathise with you too as booking your seats online you were certain you had your seats to turn up and be told they were not reserved with you.
However you say there was only 4 seats left therfore you was one of the last passengers to check in.
Im sure that if you checked in earlier and extra leg room seats were avaiable they would have gave you it.
Thing to remember is check in get given certain parts of the aircraft/rows they have to put passengers in for the weight and balance of the aircraft and towards the end of check in may have placed passengers in these seats for this purpose ( not just for 'free')
Also on certain parts of the aircraft where crew are not seated some airlines require at least e.g 4 passengers per exit row so this is a possiblity- although the passenger thinks your doing them a favour there actually doing the crew/airline a favour.
Once passengers were given these seats they wouldnt not have been able to change there seats for you unless for safety related reason- it doesnt look professional otherwise however you are free to ask the passenger to swap seats etc.
In future i would still prebook seats online however still check in early for flight incase same problem happens again if so check in may be able to get you a better seat next time.

Poppy9

pennylane99 wrote: »

If it was with Virgin...your seat requests chosen through the online seating plan are just that...requests...not guaranteed, and as such can be changed by them at any time.

I didn't know that. When I went with Virgin we had our booked seats.

I have also found if you pay for food then your seats are pre-allocated so you dont have to pay to sit together as well.

pennylane99

Poppy9 wrote: »

I didn't know that. When I went with Virgin we had our booked seats.

I have also found if you pay for food then your seats are pre-allocated so you dont have to pay to sit together as well.

on most of my flights with Virgin I have gotten the seat I requested, as I usually do the online check-in as soon as it opens 24 hrs before the flight.
But several times where I havent been able to use the online check in, I was given a different seat

Poppy9

pennylane99 wrote: »

on most of my flights with Virgin I have gotten the seat I requested, as I usually do the online check-in as soon as it opens 24 hrs before the flight.
But several times where I havent been able to use the online check in, I was given a different seat

Last time we went with them we couldn't check in online and arrived pretty late at the airport as the coach we were on broke down for 2 hours. I think our flight was about 11am and we arrived at with minutes to spare before check in closed. Coming back was okay as flight empty and we checked in earlier in the day and left airport so we were bag free.

neilbond007

pennylane99 wrote: »

on most of my flights with Virgin I have gotten the seat I requested, as I usually do the online check-in as soon as it opens 24 hrs before the flight.
But several times where I havent been able to use the online check in, I was given a different seat

if you chose your seat prior to the 24 hour check in the chance is that someone else "took" your seat when they checked in online.
I had one of the back 3 rows "2" seats on a 747 for about 8 months. I checked in 23hours and 45 minutes before the flight and in that 15 minutes had been taken by someone else. I wrote to Virgin to complain but heard nothing (constructive) back.

c_l_a_i_r_e

neilbond007 wrote: »

if you chose your seat prior to the 24 hour check in the chance is that someone else "took" your seat when they checked in online.
I had one of the back 3 rows "2" seats on a 747 for about 8 months. I checked in 23hours and 45 minutes before the flight and in that 15 minutes had been taken by someone else. I wrote to Virgin to complain but heard nothing (constructive) back.

Virgin now charge extra for those particular seats unfortunately, thats why they were taken off you. It was nothing to do with the online check in. Those seats were great, its a shame Virgin caught on and decided to charge:rolleyes:

Sarah_Cooper

I get the same problem too. 5'10" and my legs bump uncomfortably against the seat in front. But I suppose thats what you get for flying budget airlines!

dmg24

Sarah_Cooper wrote: »

I get the same problem too. 5'10" and my legs bump uncomfortably against the seat in front. But I suppose thats what you get for flying budget airlines!

Is Virgin a budget airline?