BT Business Phone Line v Domestic Line?

clickoxford

My wife and I run a part-time business from home and when we moved into our current property had a BT Business telephone line connected, primarily to get free entry into yellow pages as part of the deal. We now pay for an ad in the BT Phone book which is local to our area and proving very successful for us. We currently pay £46.38+VAT per quarter line rental alone. My question is do you think it is advisable (or possible) to change to a conventional domestic line, obviously without changing number (letterheads etc), seeing that we now pay for our advert and are not so reliant on YP, and whether calls would be cheaper? Any hints or tips folks to save money?

clark1982

I would stay with the bis line! although it may be a bit more expensive, orders and faults are dealt with more promptly. If you line goes down, engineers will respond more quickly. On a res line actual financial loss is limit to £1000, its a lot higher on bis. also on res you will not get free listing in bis section of phonebook, and this would cost extra on res.

phoneman44

If you use broadband and change your line to resi, you will lose your broadband service as BT treat these as different line types and in affect cancel the line and reprovision as a residential line.

This means that dependant on your broadband provider, you would be without service for upto 14 days